Edinburgh: 1st Line IT Support Technician β€” Career Growth

Edinburgh: 1st Line IT Support Technician β€” Career Growth

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
Eden Scott

At a Glance

  • Tasks: Be the first point of contact for clients, resolving technical issues with Microsoft 365.
  • Company: Join a dynamic and supportive team in Edinburgh City Centre.
  • Benefits: Great career growth opportunities and a vibrant work environment.
  • Other info: Perfect for tech-savvy individuals looking to make an impact.
  • Why this job: Kickstart your IT career while delivering excellent customer service.
  • Qualifications: HND in IT or similar, plus customer service experience.

The predicted salary is between 25000 - 32000 Β£ per year.

Eden Scott is seeking a 1st Line IT Support Technician in the Edinburgh City Centre. The role involves being the first point of contact for clients, delivering excellent customer service while resolving a variety of technical issues primarily related to Microsoft 365.

We are looking for candidates with an HND in IT or similar along with experience in customer service or call centre roles. This is an exciting opportunity to join a dynamic and supportive environment.

Edinburgh: 1st Line IT Support Technician β€” Career Growth employer: Eden Scott

Eden Scott offers a vibrant and supportive work culture in the heart of Edinburgh, making it an excellent employer for those looking to grow their careers in IT. With a focus on employee development and a commitment to delivering exceptional customer service, team members are encouraged to enhance their skills while enjoying a collaborative atmosphere. The opportunity to work with cutting-edge technology and a diverse client base further enriches the experience for all employees.

Eden Scott

Contact Details:

Eden Scott Recruitment Team

We think you need these skills to ace Edinburgh: 1st Line IT Support Technician β€” Career Growth

Customer Service
Technical Support
Microsoft 365
Problem-Solving Skills
Communication Skills
HND in IT or similar
Call Centre Experience