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For Companies At a Glance
- Tasks: Lead and mentor a tech-savvy team while managing communication systems.
- Company: Join a forward-thinking company focused on innovation and collaboration.
- Benefits: Enjoy flexible hybrid working, an excellent pension scheme, and growth opportunities.
- Why this job: Be part of a dynamic team that values customer-first solutions and continuous improvement.
- Qualifications: HND in Digital Technology or Electronic Engineering; ITIL V4 certification preferred.
- Other info: Permanent UK work eligibility required; we celebrate diversity and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
We\’re seeking a hands-on technical leader to join us as Digital Operational Communications Lead. This pivotal role combines deep technical expertise with team leadership, mentoring, and a drive for continuous improvement.
You\’ll play a vital role in managing the operational support, monitoring, and development of our mobilisation, telephony, radio, and control room systems. Alongside delivering hands-on engineering support, you\’ll lead and mentor a skilled team, fostering collaboration, adaptability, and professional growth. Your leadership will ensure that our communication services remain robust, reliable, and future-ready.
What you\’ll be doing
What we\’re looking for
In return
We\’re an equal opportunity employer and welcome applications from all backgrounds.
Digital Operational Comms Lead employer: Eden Scott
Contact Detail:
Eden Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Operational Comms Lead
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Airwave Firelink and VHF/UHF radio systems. Being able to discuss these systems knowledgeably during your interview will demonstrate your technical expertise and commitment to the role.
✨Tip Number 2
Highlight any previous experience you have in leading technical teams or mentoring others. Prepare examples of how you've fostered a customer-first culture and driven innovation in past roles, as this aligns closely with what we're looking for.
✨Tip Number 3
Understand ITIL best practices, especially around incident management and change management. Be ready to discuss how you've applied these principles in your previous roles to improve operational efficiency.
✨Tip Number 4
Network with professionals in the emergency services sector, particularly those involved with Fire Service mobilisation systems. This can provide valuable insights and potentially lead to referrals that could strengthen your application.
We think you need these skills to ace Digital Operational Comms Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Digital Operational Comms Lead position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Technical Expertise: Emphasise your technical skills and experience in areas such as telephony systems, radio systems, and control room operations. Provide specific examples of how you've successfully managed or improved these systems in previous roles.
Showcase Leadership Skills: Since this role involves mentoring and leading a team, be sure to include examples of your leadership experience. Discuss how you've inspired teams, fostered collaboration, and driven continuous improvement in past positions.
Craft a Compelling CV: Create a CV that is clear, concise, and tailored to the job. Include relevant qualifications like your HND in Digital Technology or Electronic Engineering, and any certifications such as ITIL V4. Make sure to format it professionally and proofread for errors.
How to prepare for a job interview at Eden Scott
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with mobilisation, telephony, radio, and control room systems. Highlight specific projects or challenges you've tackled in these areas to demonstrate your deep technical knowledge.
✨Emphasise Leadership Skills
Since the role involves mentoring and leading a team, share examples of how you've successfully led technical teams in the past. Discuss your approach to fostering a customer-first, solutions-driven culture within your team.
✨Familiarise Yourself with ITIL Practices
As the position requires managing incidents and service requests in line with ITIL best practices, brush up on your ITIL knowledge. Be ready to explain how you've applied these principles in previous roles.
✨Demonstrate Innovation and Adaptability
The company values innovation, so think of instances where you've driven process improvements or adopted new technologies. Share your thoughts on how you can contribute to making their communication services more robust and future-ready.
