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- Tasks: Join our banking team to manage client onboarding and ensure top-tier service.
- Company: Eden Scott is a dynamic agency connecting talent with opportunities in banking.
- Benefits: Gain valuable experience in banking operations and enhance your client service skills.
- Why this job: Be part of a collaborative team focused on client satisfaction and continuous improvement.
- Qualifications: Previous banking experience and strong communication skills are essential.
- Other info: Contact Karen Kerr for more details and to explore this exciting opportunity!
The predicted salary is between 28800 - 43200 £ per year.
Eden Scott's client is currently seeking a Banking Client Administrator specialist to join their dynamic banking operations team in Edinburgh. This is an excellent opportunity for individuals with prior banking experience, particularly those who are passionate about delivering exceptional client and administration services and have a strong understanding of banking procedures.
The successful individual will play a crucial role in ensuring that their clients receive top-tier service. You will be involved in a wide range of operational tasks, supporting the bank's clients and internal teams while also contributing to important project activities. Your role will be central to maintaining the smooth running of day-to-day operations and enhancing client relationships.
Key Responsibilities:
Manage the process of new client onboarding, ensuring all regulatory and internal requirements are met.
Oversee the ordering of client cards, ensuring a seamless process from request through to delivery.
Handle requests for cheque books and pay-in books, providing accurate and timely service.
Build and maintain strong working relationships with Hampden Agencies Limited and Nomina plc, ensuring ongoing smooth cooperation and support.
Ensure that all client requests and operations meet or exceed Service Level Agreements, maintaining high standards of quality and efficiency.
Actively participate in project and change management initiatives relevant to the team and department, contributing to continuous improvement.
Provide support and temporary absence cover for colleagues as required, ensuring seamless team function.
Assist with any other related tasks as assigned by the team leader or management, in alignment with the role's responsibilities and your skill set.
Person Specification:
Previous Banking Experience: Experience in a banking or financial services environment is essential, with a solid understanding of operational procedures and client servicing.
Client Focused:
A dedication to providing exceptional customer service and ensuring that clients' needs are met in a timely and professional manner.
Strong Communication Skills: Ability to interact effectively with clients, team members, and internal stakeholders.
Detail-Oriented: High attention to detail, ensuring accuracy in all tasks, including order processing and client management.
Adaptability:
Comfortable with change and able to work across various projects, adjusting priorities as needed.
Team Player:
Ability to work collaboratively within a team, sharing responsibilities and providing support to colleagues when needed.
If you feel you can rise to the challenge, please contact Karen Kerr at the earliest opportunity on 0131 550 1129 or e-mail at
Eden Scott offers the services of an employment agency for permanent work and an employment business for temporary work.
This position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before, please call on 0131 550 1100 or drop off a CV at and we will make sure that most relevant Consultant gets back to you as soon as possible. Please note that we never send CVs anywhere without your consent
Banking Client Administrator employer: Eden Scott
Contact Detail:
Eden Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Client Administrator
✨Tip Number 1
Make sure to highlight your previous banking experience during the interview. Be prepared to discuss specific examples of how you've successfully managed client relationships and operational tasks in the past.
✨Tip Number 2
Demonstrate your client-focused mindset by preparing to share instances where you went above and beyond to meet client needs. This will show that you understand the importance of exceptional customer service.
✨Tip Number 3
Brush up on your communication skills! Practice articulating your thoughts clearly and concisely, as strong communication is key in this role for interacting with clients and team members.
✨Tip Number 4
Be ready to discuss your adaptability and teamwork experiences. Think of examples where you successfully collaborated on projects or adjusted to changes in a fast-paced environment.
We think you need these skills to ace Banking Client Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Banking Client Administrator position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous banking experience and any specific operational procedures you are familiar with. Use examples that demonstrate your client-focused approach and attention to detail.
Showcase Communication Skills: Since strong communication skills are essential for this role, include instances in your application where you effectively interacted with clients or team members. This could be through successful project management or resolving client issues.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Banking Client Administrator position. Mention how your adaptability and teamwork skills align with the company's values and the role's expectations.
How to prepare for a job interview at Eden Scott
✨Showcase Your Banking Experience
Make sure to highlight your previous banking experience during the interview. Discuss specific roles and responsibilities you've had that relate directly to client administration and operational procedures.
✨Demonstrate Client Focus
Prepare examples of how you've provided exceptional customer service in past roles. Be ready to discuss how you prioritize client needs and ensure timely responses to their requests.
✨Emphasize Attention to Detail
Since this role requires a high level of accuracy, be prepared to talk about how you ensure precision in your work. You might want to share instances where your attention to detail made a significant impact on a project or client satisfaction.
✨Be Ready for Change Management Questions
Given the dynamic nature of the banking operations team, expect questions about your adaptability. Share experiences where you've successfully navigated changes or contributed to project initiatives, showcasing your flexibility and teamwork.
