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For Companies At a Glance
- Tasks: Connect customers to a full-fibre network and ensure a smooth installation experience.
- Company: Join Highland Broadband, a leader in expanding rural connectivity.
- Benefits: Full training provided, with opportunities for practical work and customer interaction.
- Other info: Flexible hours with occasional evening and Saturday work.
- Why this job: Make a real difference in rural communities while enjoying hands-on work.
- Qualifications: Strong communication skills and a full UK driving licence required.
The predicted salary is between 25000 - 35000 £ per year.
Eden Scott are delighted to be partnering with Highland Broadband as they continue to expand their full-fibre network across rural Scotland. We are now supporting them in the recruitment of Field Engineers in the Fort William / Oban area. Full training is provided, making this an excellent opportunity for individuals who enjoy practical work and delivering great customer service.
The Role
- As part of the installation team, you'll be responsible for connecting customers to Highland Broadband's fibre network and ensuring a smooth, positive experience.
- Your work will include:
- Soft excavation in customer gardens
- Installing fibre cables through underground and overhead networks
- Clearing blockages where required
- Internal cabling and installing customer equipment
- Testing connections and guiding customers through their new service
- Occasional evening and Saturday work
What You'll Bring
- Strong customer service and communication skills
- Comfortable with manual work and working at height
- Full UK driving licence
- Willingness to complete a disclosure check
Please note: Eden Scott have been retained for this project. All third-party, direct and speculative applications/CVs will be forwarded to Eden Scott for consideration.
Locations
Field Technician / Engineer in Fort William, Scotland employer: Eden Scott Ltd
Contact Detail:
Eden Scott Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Technician / Engineer in Fort William, Scotland
✨Tip Number 1
Get to know the company! Research Highland Broadband and their values. When you understand what they stand for, you can tailor your approach and show them why you're the perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions and scenarios related to fieldwork and customer service. This will help you feel more confident and ready to impress.
✨Tip Number 3
Show off your skills! If you have any relevant experience or projects, be sure to highlight them during your conversations. Whether it's manual work or customer interactions, let them know how you can contribute.
✨Tip Number 4
Apply through our website! We make it easy for you to connect with opportunities like this one. Plus, it shows you're serious about joining the team at Highland Broadband.
We think you need these skills to ace Field Technician / Engineer in Fort William, Scotland
Some tips for your application 🫡
Show Your Passion for Practical Work: When writing your application, let us know why you love hands-on work! Share any relevant experiences that highlight your skills in practical tasks, as this role is all about getting stuck in.
Highlight Customer Service Skills: Since you'll be connecting customers to the fibre network, it's crucial to showcase your customer service experience. Tell us about times you've gone above and beyond to help someone out!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands quickly!
How to prepare for a job interview at Eden Scott Ltd
✨Know Your Stuff
Make sure you understand the basics of fibre networks and installation processes. Brush up on any technical terms related to soft excavation and cabling, as this will show your enthusiasm and readiness for the role.
✨Customer Service is Key
Since the job involves a lot of customer interaction, think about examples from your past experiences where you provided excellent service. Be ready to discuss how you handle difficult situations and ensure a positive experience for customers.
✨Show Your Practical Side
Prepare to talk about your comfort with manual work and working at heights. If you have any relevant experience, whether it’s in construction or another field, be sure to highlight that during the interview.
✨Be Ready for Flexibility
The role may require occasional evening and Saturday work, so be prepared to discuss your availability. Showing that you’re flexible and willing to adapt will make you a more attractive candidate.