At a Glance
- Tasks: Maintain strong customer relationships and develop Account Development Plans.
- Company: Join an award-winning Waste Management business experiencing significant growth.
- Benefits: Salary between £40k-£50k, plus a car package and annual bonus.
- Other info: Home-based role with some weekly office work and regular customer meetings.
- Why this job: Opportunity to drive retention and growth in a dynamic industry.
- Qualifications: Proven track record in account management within the Waste sector is essential.
The predicted salary is between 40000 - 50000 £ per year.
We are working with an award winning, growing Waste Management business in the hunt for a Key Account Manager. This business is in growth mode and has won several awards over the last decade.
Salary: Depending on experience: 40k - 50k base, plus car package, plus annual bonus, plus company benefits.
Working Conditions: Home based, remote working and some office work weekly.
Responsibilities:
- Maintaining strong customer relationships and retaining and growing existing accounts (including by proactive account management).
- Complete and maintain an Account Development Plan (ADP).
- Understand and ensure compliance with the terms of the contract and SLA between the customer and the Company.
- Meet with the customer regularly to review and continually improve the service.
- Take ownership of the strategy for retention and growth.
- Identify and communicate risks/threats and solutions promptly.
- Identify opportunities for cross selling and upselling waste/resource management solutions.
- Contribute to the timely preparation of financial forecasts and budgets.
- Selling TWM services - trade, hazardous, compactors, bailers and equipment.
- Represent the Company at external events, conferences, and meetings.
- Anticipate that meetings with customers and site waste audits will be conducted on a weekly basis.
Experience:
- Proven track record of achieving successful operation, retention, and growth of existing accounts in Waste.
- Extensive experience in customer service/account management in Waste - this is essential.
Skills:
- Strong confident personality with the drive and determination to meet with customers and make a difference.
- Excellent written/oral communication, interpersonal and presentation skills.
- The ability to exhibit innovative thinking, aimed at improving processes and achieving results.
- Be self-motivated and highly motivated to continually improve service delivery and value.
- Hold high numeracy skills.
- The ability to manage multiple relationships simultaneously.
- The ability to prioritise tasks and manage time/workload efficiently.
- Effective and efficient at problem solving.
Key Account Manager in Nottingham employer: Eden Rose
This growing Waste Management company has won several awards over the last decade. They offer a competitive salary, car package, and annual bonuses. The team is focused on innovative waste solutions and customer satisfaction.
We think you need these skills to ace Key Account Manager in Nottingham
Account Management
Customer Relationship Management
Contract Compliance
Strategic Planning
Risk Identification and Communication
Cross-Selling and Upselling
Financial Forecasting
