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For Companies At a Glance
- Tasks: Lead the new terrace team, ensuring exceptional guest experiences and refined hospitality.
- Company: Join The Lanesborough, a luxury hotel with a focus on elegance and service.
- Benefits: Competitive salary, health perks, discounts, and career development opportunities.
- Other info: Enjoy a dynamic work environment with social events and recognition programmes.
- Why this job: Be part of an exciting new opening and shape a unique guest experience from the start.
- Qualifications: Luxury bar management experience and excellent beverage knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
We have an exceptional opportunity to join our Terrace Team at The Lanesborough. An exciting new opening is forthcoming, marking a considered addition to our food and beverage offer. This new outlet presents an opportunity to be part of something from its earliest stages.
Candidate Profile
As Deputy Terrace Manager, you will take pride in delivering refined hospitality, with a natural ability to engage guests and build meaningful, long‑standing relationships. This is a unique opportunity to be part of the opening of a new terrace within the hotel, contributing to the creation of a distinctive guest experience from its very beginning. You will support the day‑to‑day management of the terrace, ensuring service is consistently courteous, professional and attentive. You will be visible on the floor, leading by example and ensuring each guest interaction reflects the elegance and service standards of the hotel. You will play an active role in shaping the culture of the team, encouraging thoughtful ideas and supporting collaboration across the wider Food & Beverage department. Developing the skills and confidence of the bar team will be central to your role, through effective training, coaching and mentoring. Flexibility is essential, as the role may require covering a variety of shifts.
Key Requirements
- Supervisory or managerial bar experience in a luxury establishment essential and experience within London is desired.
- Excellent beverage product knowledge is essential.
- Excellent command of the English language and a second language would be preferred.
- Immaculate grooming standards.
- Proven ability to lead, motivate and develop a team.
- Confident with various procedures such as performance reviews, recruitment and training.
- Please note this role may require an element of manual handling.
In return
- Financial Wellbeing
- Competitive salary package
- Discretionary Company Sick Pay
- Season ticket loan
- Enhanced Pension Scheme
- Life Insurance
- Complimentary dry cleaning
- Safety shoes
- Retail discounts around Victoria, Westminster, and Whitehall
- Complimentary meals on duty
- Cycle to Work scheme
- Flu vaccinations
- Discounted chiropodist and massage treatments
- Substantiality initiatives
- Social and sports activities
- EAP - Employee Assistance Programme
- Internal transfer and promotion opportunities
- Cross-departmental exposure
- Partnered with industry-leading training providers
- Internal learning gateway
- Free access to e-learning platform offering job-specific training and personal growth courses
- Subsidised professional qualifications and certified training programmes
- Financial incentives for bringing talents to The Lanesborough via ‘Recommend-A-Friend’ scheme
- Award programmes throughout the year with generous prizes
- Long service awards
- Preferential room rate at The Lanesborough for you and your family
- 50% discount on F&B and Club & Spa treatments
- Social events (e.g. Annual Party, Recognition Celebrations, Children’s Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
- Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
- Retirement parties
Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Deputy Terrace Manager in London employer: Eden Rock St Barths
Contact Detail:
Eden Rock St Barths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Terrace Manager in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Lanesborough and soak up the atmosphere. Familiarise yourself with the terrace area and the overall vibe of the hotel. This will not only help you feel more confident but also show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Deputy Terrace Manager role. Building connections can give you insider knowledge and make you stand out.
✨Tip Number 3
Show off your skills! During the interview, be ready to discuss specific examples of how you've led teams in the past. Share stories that highlight your ability to motivate and develop others, especially in a luxury setting. We want to see your passion for hospitality shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Lanesborough. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Deputy Terrace Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! We want to see how you engage with guests and create memorable experiences. Share specific examples that highlight your ability to build relationships and deliver exceptional service.
Tailor Your Application: Make sure to customise your application to reflect the unique aspects of the Deputy Terrace Manager role. We’re looking for someone who understands the luxury market, so mention any relevant experience in high-end establishments and your knowledge of beverage products.
Highlight Your Leadership Skills: As a Deputy Terrace Manager, you'll be leading a team, so don’t forget to showcase your leadership abilities! Talk about your experience in training and mentoring staff, and how you've motivated teams to achieve excellence in service.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at Eden Rock St Barths
✨Know Your Venue
Before the interview, take some time to research The Lanesborough and its new terrace concept. Familiarise yourself with their food and beverage offerings, as well as their service standards. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Deputy Terrace Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully trained or mentored staff. Highlight how you foster collaboration and create a positive team culture.
✨Engage with Hospitality Scenarios
Expect situational questions that assess your hospitality skills. Think about how you would handle various guest interactions, especially in a luxury setting. Practising these scenarios can help you articulate your approach to delivering refined hospitality.
✨Dress to Impress
Immaculate grooming is essential for this role, so make sure you dress appropriately for the interview. Choose an outfit that reflects the elegance of The Lanesborough and demonstrates your understanding of the luxury hospitality environment.