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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the award-winning Lanesborough Hotel, a luxury icon in London.
- Benefits: Enjoy competitive pay, health perks, discounts, and career growth opportunities.
- Other info: Engage in social activities and enjoy a vibrant team culture.
- Why this job: Be part of an exciting new outlet and make your mark from the start.
- Qualifications: Experience in hospitality and a passion for food and wine are preferred.
The predicted salary is between 12 - 15 £ per hour.
We have an exceptional opportunity to join our Terrace Team at The Lanesborough. An exciting new opening is forthcoming, marking a considered addition to our food and beverage offer. This new outlet presents an opportunity to be part of something from its earliest stages.
Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
Candidate Profile
As a Waiter / Waitress you will provide an exceptional guest service experience. You will be an excellent communicator and take a hands-on approach to your role. You will have a real passion for food and wine, enabling you to up sell and promote the items by your personal knowledge from the menu. You will be a team player to ensure that your team create a memorable experience for our guests.
Requirements
- London experience and familiarity with a hotel environment is desirable
- Excellent command of the English language and a second language would be preferred
- Immaculate grooming standards
- Please note this role requires an element of manual handling
Benefits
- Financial Wellbeing
- Season ticket loan
- Enhanced Pension Scheme
- Life Insurance
- Complimentary dry cleaning
- Safety shoes
- Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
- Health & Wellness
- Private Medical Insurance
- Dental and Optical benefits
- Complimentary meals on duty
- Cycle to Work scheme
- Flu vaccinations
- Discounted chiropodist and massage treatments
- Substantiality initiatives
- Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)
- EAP- Employee Assistance Programme
- Career Growth & Personal Development
- Internal transfer and promotion opportunities
- Cross-departmental exposure
- Partnered with industry-leading training providers
- Internal learning gateway
- Free access to e-learning platform offering job-specific training and personal growth courses
- Subsidised professional qualifications and certified training programmes
- Financial incentives for bringing talents to The Lanesborough via ‘Recommend-A-Friend’ scheme
- Recognition & Social Initiatives
- Award programmes throughout the year with generous prizes
- Long service awards
- Preferential room rate at The Lanesborough for you and your family
- 50% discount on F&B and Club & Spa treatments
- Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
- Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
- Retirement parties
*Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Waiter / Waitress in City of Westminster employer: Eden Rock St Barths
Contact Detail:
Eden Rock St Barths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress in City of Westminster
✨Tip Number 1
Get to know the venue! Before you apply, take a stroll around The Lanesborough and soak in the atmosphere. Familiarising yourself with the place will not only help you feel more confident during interviews but also show your genuine interest in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or at local events. They can provide insider tips about the application process and what it’s really like to work there. Plus, a personal recommendation can go a long way!
✨Tip Number 3
Show off your passion for food and wine! When you get the chance to chat with hiring managers, share your favourite dishes or wines and why you love them. This will demonstrate your enthusiasm and knowledge, making you stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from The Lanesborough. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Waiter / Waitress in City of Westminster
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for food and wine shine through! We want to see that you’re genuinely excited about providing exceptional guest service and creating memorable experiences.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in a hotel environment. We appreciate candidates who understand the unique vibe of luxury hospitality, so don’t hold back on showcasing your London experience!
Be Clear and Concise: Keep your application straightforward and to the point. We’re looking for excellent communicators, so make sure your writing reflects that. Avoid fluff and focus on what makes you the perfect fit for our Terrace Team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity from the get-go!
How to prepare for a job interview at Eden Rock St Barths
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special items. Being able to discuss dishes confidently will impress your interviewers and show your passion for food and wine.
✨Showcase Your Communication Skills
As a waiter or waitress, communication is key. Practice articulating your thoughts clearly and engagingly. You might even want to role-play with a friend to simulate the interview environment.
✨Dress to Impress
Immaculate grooming standards are a must in this role. Make sure you dress smartly for the interview, reflecting the high standards of The Lanesborough. First impressions count!
✨Demonstrate Team Spirit
Be prepared to discuss how you work within a team. Share examples from past experiences where you contributed to a positive team dynamic, as this is crucial for creating memorable guest experiences.