Steward in City of Westminster

Steward in City of Westminster

City of Westminster Full-Time 22000 - 26000 £ / year (est.) No home office possible
Eden Rock St Barths

At a Glance

  • Tasks: Support our Food & Beverage teams by ensuring cleanliness and organisation in back-of-house areas.
  • Company: Join The Lanesborough, London's No. 1 hotel, renowned for luxury and elegance.
  • Benefits: Enjoy competitive pay, private medical insurance, and discounts on meals and treatments.
  • Other info: Opportunities for career growth and participation in fun social activities.
  • Why this job: Be part of a prestigious team and contribute to exceptional guest experiences.
  • Qualifications: Experience in cleaning or stewarding in a luxury environment preferred.

The predicted salary is between 22000 - 26000 £ per year.

We have an exceptional opportunity to join our Back of House Team at The Lanesborough. The Lanesborough is awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, located on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge. This grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room, and the magnificent Lanesborough Club & Spa.

As a Steward, you will play a vital role in supporting the day-to-day operations of our Food & Beverage teams by ensuring the highest standards of cleanliness, hygiene and organization across all back-of-house areas. You will be hands-on, proactive and a strong team player, maintaining clean and well-organised workspaces while supporting service delivery across the hotel. You will take pride in maintaining impeccable standards, working collaboratively with kitchen and restaurant teams, and ensuring all procedures and health & safety standards are adhered to at all times. There is a strong emphasis on communication, attention to detail and a commitment to excellence.

Key Requirements
  • Previous experience in a similar cleaning or stewarding role within a luxury hotel or high-end environment is preferred
  • Knowledge of COSHH, Health & Safety, Food Hygiene and Manual Handling regulations
  • Ability to work efficiently in a fast-paced environment
  • Immaculate grooming standards and excellent personal hygiene
  • A positive attitude, strong work ethic and team-focused mindset

Please note this role involves manual handling and heavy lifting.

In return, we believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:

Financial Wellbeing
  • Season ticket loan
  • Enhanced Pension Scheme
  • Life Insurance
  • Complimentary dry cleaning
  • Safety shoes
  • Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
Health & Wellness
  • Private Medical Insurance
  • Dental and Optical benefits
  • Complimentary meals on duty
  • Cycle to Work scheme
  • Flu vaccinations
  • Discounted chiropodist and massage treatments
  • Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)
  • EAP – Employee Assistance Programme
Career Growth & Personal Development
  • Internal transfer and promotion opportunities
  • Cross-departmental exposure
  • Partnered with industry-leading training providers
  • Internal learning gateway
  • Free access to e-learning platform offering job-specific training and personal growth courses
  • Subsidised professional qualifications and certified training programmes
  • Financial incentives for bringing talents to The Lanesborough via ‘Recommend-A-Friend’ scheme
Recognition & Social Initiatives
  • Award programmes throughout the year with generous prizes
  • Long service awards
  • Preferential room rate at The Lanesborough for you and your family
  • 50% discount on F&B and Club & Spa treatments
  • Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
  • Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
  • Retirement parties

*Terms and conditions apply to all benefits.

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Steward in City of Westminster employer: Eden Rock St Barths

The Lanesborough is an exceptional employer, renowned for its commitment to excellence and the well-being of its team members. Located in the heart of London, this luxury hotel offers a vibrant work culture that values collaboration and personal growth, alongside a comprehensive benefits package that includes private medical insurance, career development opportunities, and social initiatives that celebrate your milestones. Join us at The Lanesborough, where you can thrive in a prestigious environment while contributing to a legacy of legendary hospitality.
Eden Rock St Barths

Contact Detail:

Eden Rock St Barths Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Steward in City of Westminster

✨Tip Number 1

Get to know the hotel! Before your interview, do a bit of research on The Lanesborough. Familiarise yourself with its history, values, and what makes it stand out. This will not only impress your interviewers but also help you understand how you can contribute to their team.

✨Tip Number 2

Practice your communication skills! As a Steward, you'll need to work closely with kitchen and restaurant teams. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you're ready to showcase your teamwork abilities.

✨Tip Number 3

Dress to impress! Make sure you look sharp and presentable for your interview. Immaculate grooming standards are key in the hospitality industry, so show them you take pride in your appearance right from the start.

✨Tip Number 4

Apply through our website! We love seeing candidates who are genuinely interested in joining our team. By applying directly, you’ll have a better chance of standing out and getting noticed by our hiring managers.

We think you need these skills to ace Steward in City of Westminster

Cleaning Skills
Attention to Detail
Knowledge of COSHH
Health & Safety Regulations
Food Hygiene Standards
Manual Handling
Teamwork
Positive Attitude
Strong Work Ethic
Immaculate Grooming Standards
Ability to Work in a Fast-Paced Environment
Communication Skills
Proactive Approach

Some tips for your application 🫡

Show Your Experience: Make sure to highlight any previous experience you have in cleaning or stewarding roles, especially in luxury hotels. We want to see how your background aligns with the high standards we uphold at The Lanesborough.

Be Detail-Oriented: Since attention to detail is key for this role, don’t hesitate to mention specific examples of how you've maintained cleanliness and hygiene in past jobs. This will show us that you take pride in your work, just like we do!

Communicate Clearly: Effective communication is crucial in our fast-paced environment. When writing your application, use clear and concise language to convey your thoughts. This will help us see your commitment to teamwork and collaboration.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our Back of House Team!

How to prepare for a job interview at Eden Rock St Barths

✨Know Your Role Inside Out

Before the interview, make sure you understand the responsibilities of a Steward at The Lanesborough. Familiarise yourself with the importance of cleanliness, hygiene, and organisation in a luxury hotel environment. This will help you demonstrate your commitment to maintaining high standards during the interview.

✨Brush Up on Health & Safety Knowledge

Since the role involves adhering to COSHH, Health & Safety, and Food Hygiene regulations, it’s crucial to have a solid understanding of these topics. Be prepared to discuss how you’ve applied this knowledge in previous roles, as it shows you take safety seriously and can contribute to a safe working environment.

✨Show Off Your Team Spirit

The Lanesborough values collaboration, so be ready to share examples of how you've worked effectively in a team. Highlight your proactive attitude and willingness to support your colleagues, as this will resonate well with the interviewers looking for a strong team player.

✨Impeccable Grooming and Positive Attitude

As a Steward in a luxury hotel, personal presentation is key. Make sure you arrive at the interview looking sharp and well-groomed. Additionally, maintain a positive attitude throughout the conversation; it reflects your work ethic and aligns with the hotel's commitment to excellence.

Steward in City of Westminster
Eden Rock St Barths
Location: City of Westminster

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