At a Glance
- Tasks: Join our Terrace Team as a Commis Waiter, supporting service operations and creating memorable guest experiences.
- Company: The Lanesborough, a luxury establishment known for exceptional service.
- Benefits: Enjoy competitive pay, private medical insurance, and discounts in the local area.
- Other info: Participate in fun social events and enjoy career development opportunities.
- Why this job: Be part of a dynamic team in a fine dining environment with opportunities for personal growth.
- Qualifications: Experience in fine dining and a passion for excellent customer service are essential.
The predicted salary is between 22000 - 26000 € per year.
We have an exceptional opportunity to join our Terrace Team at The Lanesborough.
As a Commis Waiter you will be an excellent communicator and take a hands‑on approach to your role. You will be a team player supporting both the terrace and kitchen team with mise en place and service operations to ensure that your team creates a memorable experience for our guests. On occasions you will be responsible to work on your own accord and communicate with key departments to ensure a flawless service. There is a key emphasis on procedures and reporting to your supervisor anything that requires immediate attention.
Key Requirements
- Experience in a similar role within a fine dining restaurant in a luxury establishment is essential
- Excellent command of the English language and a second language would be preferred
- Immaculate grooming standards
- Show drive and passion for Excellent Customer Service
- Please note this role requires an element of manual handling
In return
We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:
- Financial Wellbeing
- Season ticket loan
- Enhanced Pension Scheme
- Life Insurance
- Complimentary dry cleaning
- Safety shoes
- Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
- Health & Wellness
- Private Medical Insurance
- Dental and Optical benefits
- Complimentary meals on duty
- Cycle to Work scheme
- Flu vaccinations
- Discounted chiropodist and massage treatments
- Substantiality initiatives
- Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)
- EAP – Employee Assistance Programme
- Career Growth & Personal Development
- Internal transfer and promotion opportunities
- Cross-departmental exposure
- Partnered with industry-leading training providers
- Internal learning gateway
- Free access to e-learning platform offering job-specific training and personal growth courses
- Subsidised professional qualifications and certified training programmes
- Financial incentives for bringing talents to The Lanesborough via ‘Recommend-A-Friend’ scheme
- Recognition & Social Initiatives
- Award programmes throughout the year with generous prizes
- Long service awards
- Preferential room rate at The Lanesborough for you and your family
- 50% discount on F&B and Club & Spa treatments
- Social events (e.g. Annual Party, Recognition Celebrations, Children’s Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
- Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
- Retirement parties
*Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Commis Waiter / Waitress in City of Westminster employer: Eden Rock St Barths
The Lanesborough is an outstanding employer that prioritises the wellbeing and growth of its team members, offering a comprehensive benefits package that includes private medical insurance, career development opportunities, and a vibrant work culture. Located in the heart of London, our fine dining establishment fosters a collaborative environment where employees can thrive, enjoy social activities, and receive recognition for their contributions, making it an ideal place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Commis Waiter / Waitress in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Lanesborough and soak in the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! As a Commis Waiter, you'll need to be an excellent communicator. Try role-playing with a friend or family member to get comfortable with the kind of interactions you might have with guests.
✨Tip Number 3
Show off your passion for customer service! During your interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to creating memorable experiences.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which are key traits we look for!
We think you need these skills to ace Commis Waiter / Waitress in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Commis Waiter/Waitress role. Highlight any relevant experience in fine dining and customer service. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you're a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eden Rock St Barths
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and any special offerings at The Lanesborough. This shows your enthusiasm for the role and helps you answer questions about food and drink pairings confidently.
✨Show Off Your Communication Skills
As a Commis Waiter, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios with a friend to demonstrate how you would handle guest interactions or team communications.
✨Dress to Impress
Immaculate grooming standards are essential in fine dining. Dress smartly for your interview to reflect the high standards of The Lanesborough. This not only makes a great first impression but also shows that you understand the importance of presentation in this industry.
✨Prepare for Teamwork Questions
Expect questions about teamwork and how you handle working under pressure. Think of specific examples from your past experiences where you successfully collaborated with others or managed a busy service. This will highlight your ability to support both the terrace and kitchen teams effectively.
