At a Glance
- Tasks: Engage with landlords and property managers to improve energy connectivity across the UK.
- Company: Join a forward-thinking organisation in the smart energy and sustainability sector.
- Benefits: Hybrid working, competitive salary, and the chance to make a real impact.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a nationwide initiative that promotes sustainability and innovation.
- Qualifications: Experience in customer engagement or telesales; confident communicator.
The predicted salary is between 43000 - 43000 € per year.
An opportunity has arisen to join an organisation operating within the smart energy and sustainability sector, supporting a nationwide initiative focused on improving energy connectivity within residential buildings across the UK. This is a fantastic opportunity for someone who enjoys speaking with people, building relationships and working within a proactive, fast-paced environment.
The role will involve:
- Proactively contacting landlords, property managers and building owners across the UK
- Building and maintaining strong relationships with key stakeholders and decision-makers
- Managing outreach campaigns and ongoing stakeholder engagement activity
- Securing consents for building and meter room upgrades through effective communication and relationship management
- Handling objections professionally and confidently whilst guiding stakeholders through the process
- Managing follow-ups, engagement activity and accurate record keeping through the CRM system
- Working closely with internal project and customer engagement teams to support successful delivery
- Providing regular reporting and updates against targets and engagement activity
They are looking for someone who:
- Has previous experience within customer engagement, telesales, property, account management or stakeholder-focused roles
- Is confident communicating over the phone and building rapport quickly
- Has a proactive, resilient and self‑motivated approach
- Enjoys working towards targets and achieving results
- Is highly organised and able to manage multiple conversations and priorities simultaneously
- Has strong attention to detail and is comfortable using CRM systems and Microsoft Office
- Previous exposure to property, utilities, energy or customer‑facing sectors would be advantageous but is not essential.
What’s in it for you?
- The opportunity to join a growing and forward‑thinking organisation within the smart energy and sustainability space
- Hybrid working with a collaborative and supportive team environment
- Exposure to a large‑scale nationwide project with genuine long‑term impact
- A varied and people‑focused role where you can take ownership and make a visible difference
- The chance to further develop stakeholder engagement and relationship management experience within an evolving sector
This is an excellent opportunity for someone who enjoys relationship‑led outreach and is looking to join a business focused on innovation, sustainability and future energy solutions.
Customer Engagement Executive in London employer: Eden Recruitment Ltd
Join a dynamic and innovative organisation at the forefront of the smart energy and sustainability sector, where you will thrive in a hybrid working environment that promotes collaboration and support. With a focus on personal development and the opportunity to engage with key stakeholders on a nationwide initiative, this role offers a meaningful chance to make a tangible impact while working alongside a passionate team dedicated to improving energy connectivity across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Engagement Executive in London
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! You’ll be speaking with landlords and property managers, so make sure you can confidently communicate your value. Role-play with a friend or in front of a mirror to nail your delivery.
✨Tip Number 3
Network like a pro! Use LinkedIn to connect with current employees or industry professionals. A friendly message can go a long way in getting insider tips or even a referral.
✨Tip Number 4
Don’t forget to follow up! After any conversation or meeting, send a quick thank-you note or email. It shows your enthusiasm and keeps you on their radar for future opportunities.
We think you need these skills to ace Customer Engagement Executive in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Engagement Executive role. Highlight any previous experience in customer engagement, telesales, or property management to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about smart energy and sustainability, and how your proactive approach can help us achieve our goals. Keep it engaging and personal!
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your application showcases your ability to build rapport quickly. Use clear and confident language to demonstrate your communication style and how you handle objections.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Eden Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the smart energy and sustainability sector. Research the company’s initiatives and be ready to discuss how your background in customer engagement or telesales can contribute to their goals.
✨Showcase Your People Skills
Since the role involves building relationships with landlords and property managers, prepare examples of how you've successfully engaged with stakeholders in the past. Highlight your ability to communicate confidently and handle objections professionally.
✨Be Results-Driven
This position is all about achieving targets, so come prepared with specific examples of how you've met or exceeded goals in previous roles. Discuss your proactive approach and how it has led to successful outcomes.
✨Get Familiar with CRM Systems
As the role requires managing follow-ups and accurate record keeping, brush up on your CRM skills. Be ready to discuss your experience with CRM systems and how you’ve used them to enhance customer engagement in the past.
