Client Services Coordinator
£27,000 - £30,000 + benefits
Hybrid | Central London
Are you bright, organised and looking to build a career in a fast‑growing legal tech environment? This is a fantastic opportunity to join a leading technology company supporting major law firms with innovative, AI‑enabled solutions.
As a Client Services Coordinator, you'll be a key point of contact for clients, ensuring smooth delivery of hearing‑room and case‑management services. You'll work closely with legal teams, internal technical specialists and operations colleagues to provide a seamless, high‑quality experience.
What you’ll be doing
- Acting as the main client contact, advising on hearing‑room logistics, transcription needs, equipment and setup
- Liaising with solicitors, barristers and court teams, troubleshooting issues and gathering feedback
- Developing strong knowledge of the platform to help clients maximise its use
- Coordinating with internal teams across operations, production and technical delivery
- Recording case information accurately and supporting timely billing
What we’re looking for
- Bright, engaging communicator with strong client‑facing skills
- Excellent organisation, attention to detail and ability to work under pressure
- Confident multitasker with strong time‑management
- Proficient in Microsoft Office
- Professional services or client‑facing experience is desirable but not essential
If you’re proactive, curious and ready to grow your career in legal tech, we’d love to hear from you
Client Services Coordinator in London employer: Eden Recruitment Ltd
Eden Recruitment Ltd offers an exceptional work environment for those seeking to thrive in the fast-paced world of hedge funds. With a strong emphasis on collaboration and professional growth, employees benefit from working closely with a respected leadership team in the heart of Mayfair, where innovation and entrepreneurial spirit are at the forefront. The company fosters a culture of support and development, ensuring that every team member has the opportunity to excel and make a meaningful impact.