Client Services Coordinator
£27,000 - £30,000 + benefits
Hybrid | Central London
Are you bright, organised and looking to build a career in a fast‑growing legal tech environment? This is a fantastic opportunity to join a leading technology company supporting major law firms with innovative, AI‑enabled solutions.
As a Client Services Coordinator, you'll be a key point of contact for clients, ensuring smooth delivery of hearing‑room and case‑management services. You'll work closely with legal teams, internal technical specialists and operations colleagues to provide a seamless, high‑quality experience.
What you’ll be doing
- Acting as the main client contact, advising on hearing‑room logistics, transcription needs, equipment and setup
- Liaising with solicitors, barristers and court teams, troubleshooting issues and gathering feedback
- Developing strong knowledge of the platform to help clients maximise its use
- Coordinating with internal teams across operations, production and technical delivery
- Recording case information accurately and supporting timely billing
What we’re looking for
- Bright, engaging communicator with strong client‑facing skills
- Excellent organisation, attention to detail and ability to work under pressure
- Confident multitasker with strong time‑management
- Proficient in Microsoft Office
- Professional services or client‑facing experience is desirable but not essential
If you’re proactive, curious and ready to grow your career in legal tech, we’d love to hear from you
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Client Services Coordinator employer: Eden Recruitment Ltd
Eden Recruitment Ltd offers an exceptional work environment for those seeking to thrive in the fast-paced world of hedge funds. With a strong emphasis on collaboration and professional growth, employees benefit from working closely with a respected leadership team in the heart of Mayfair, where innovation and entrepreneurial spirit are at the forefront. The company fosters a culture of support and development, ensuring that every team member has the opportunity to excel and make a meaningful impact.