At a Glance
- Tasks: Be the friendly voice for customers, guiding them through their claims journey.
- Company: Join a supportive underwriting agent in Sandyford, Dublin.
- Benefits: Paid training, professional development, and great perks like Bike to Work.
- Other info: Full training provided with excellent career growth opportunities.
- Why this job: Make a real difference by helping customers during their claims process.
- Qualifications: No experience needed; just bring your positive attitude and willingness to learn.
The predicted salary is between 20250 - 24750 £ per year.
- We have a great opportunity for an available role of
- Trainee Claims Handler required for an Underwriting Agent based in
Sandyford, Dublin.
The Role
As the trainee claims handler you will provide the first telephone contact to our customers.
This is a crucial role in our customer claims journey and will require someone who is friendly, professional and has great attention to detail.
You will be well organised and conscientious with an ability to plan and monitor your work tasks.
A strong decision maker, with the confidence to ask for support when needed.
Above all, you will be personable with a positive outlook and the ability to show empathy and kindness when dealing with both our own customers and third parties.
Key Responsibilities
- Providing first telephone contact for our customers.
- Ensuring all critical data is captured at notification stage as comprehensively and accurately as possible.
- Handling all motor damage claims from notification through to closure within agreed authority limits and service standards.
- Dealing with all issues in terms of policy indemnity and liability in the appropriate manner and manage each claim to a satisfactory conclusion.
- Ensuring recovery opportunities are clearly flagged and followed up.
- Identifying injuries or potential injuries.
- Ensure maximum detection of fraud or exaggerated claims.
- Appointing motor assessors, investigators, loss adjusters and other service providers as appropriate.
- Adherence to personal performance targets through proactively managing one's own worklists.
- Performing administration services, undertaking special projects or assignments, as required.
- CIP qualified or must be willing to attain.
- Experience preferred but not necessary as full training will be provided.
On Offer: .
Training and development : Paid insurance exams, reward for successful completion of exams, paid professional membership fee, study leave.
Bike to Work.
Death in service benefit: Upon completion of probationary period.
Income protection : Upon completion of probationary period.
Trainee Claims Handler employer: Eden Recruitment Limited
Join our dynamic team as a Trainee Claims Handler in Sandyford, Dublin, where we prioritise employee growth and development. With comprehensive training, support for professional qualifications, and a friendly work culture that values empathy and attention to detail, you will thrive in an environment that encourages personal and professional advancement. Enjoy unique benefits such as the Bike to Work scheme and income protection, making us an excellent employer for those seeking a rewarding career in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Claims Handler
✨Get Clued Up on Insurance Events
Join local insurance events or workshops to network and soak in knowledge about the industry. It's a great way to meet potential employers, like Eden Recruitment Limited, and show off your enthusiasm for the field. Plus, you’ll gain insights that'll make you stand out during your interviews!
✨Tap into Your University’s Resources
Many universities offer career services specifically tailored for students looking for trainee roles in insurance. Make sure to utilise these—they can connect you with alumni in the industry or help you snag those hidden opportunities that aren't advertised widely!
✨Showcase Your Knowledge
Start a blog or social media account where you can share insights about current trends in insurance. This demonstrates your passion and keeps you in the minds of recruiters at places like Eden Recruitment Limited. A personal touch always helps in making a memorable impression!
✨Apply Through Our Website & Make It Personal
Don’t just hit 'apply' on the Eden Recruitment Limited website. Tailor your application to highlight your interest in the insurance sector and showcase any relevant projects or experiences. A few personal touches can go a long way in landing that trainee spot!
We think you need these skills to ace Trainee Claims Handler
Some tips for your application 🫡
Highlight Your Analytical Skills:In the insurance industry, analytical skills are a must. Make sure to showcase any relevant coursework or projects where you've solved complex problems or worked with data. This can really set you apart, especially in your CV or cover letter!
Show Your Interest in the Sector:For a trainee role, it’s super important to demonstrate your genuine interest in insurance. Talk about any internships, part-time jobs, or relevant studies that have sparked your passion for this field. We want to see that you're eager to learn and grow with us at Eden Recruitment Limited!
Tailor Your Cover Letter to the Role:Your cover letter should reflect your enthusiasm for the trainee position at Eden Recruitment Limited. Use it to explain why you're excited about a career in insurance and what you hope to learn during your time with us. Make it personal and engaging—it’ll catch our eye for sure!
Include Relevant Certifications or Courses:Even as a trainee, any extra certifications or courses related to insurance can really boost your application. Whether it's online courses or workshops, throw them in your CV to show us that you’re proactive about your professional development. It’ll demonstrate your commitment to stepping into this industry with enthusiasm!
How to prepare for a job interview at Eden Recruitment Limited
✨Understand the Basics of Insurance
Since you're interviewing for a trainee role in insurance, it’s vital to brush up on the key concepts in the industry. Familiarise yourself with terms like underwriting, risk assessment, and claims processing. It shows your genuine interest and helps you answer those technical questions more confidently.
✨Prepare for Scenario-based Questions
Expect scenario-based questions during your interview! They might dive into how you would handle specific insurance situations or customer complaints. Think about examples from your studies or past experiences where you demonstrated problem-solving and customer service skills. They're looking for how you approach issues in a practical setting.
✨Focus on Your Learning Potential
As a trainee, your eagerness to learn is key. Be ready to discuss what excites you about the insurance field and how you plan to grow within the role at Eden Recruitment Limited. Highlighting your adaptability and willingness to learn will make a great impression.
✨Show Your People Skills
Insurance is all about building relationships, whether it's with clients or colleagues. Prepare to share experiences where you’ve effectively communicated or worked as part of a team. Remember, your soft skills are just as important as your technical knowledge in this industry!
