Job title: Production Team Co-ordinator Job family: Interpretation Job ref: Job family definition Roles within the Interpretation, Learning and Entertainment job family focus upon the Eden experience, providing engaging activities, exhibits, art installations, exhibitions, live events, learning programmes, encounters and storytelling, which engage, inspire and entertain, enhancing individuals understanding, experience, skills and enjoyment. Role purpose To co-ordinate and support the Production team and wider Interpretation team. Assist in the production and delivery of the Eden Project annual site programme. Including live events, exhibits and exhibitions to provide an engaging, entertaining learning experience that communicates the Eden narrative. Key accountabilities To support effective systems and procedures to help provide robust and efficient general office administration practices across all sections of the Interpretation team which will involve liaising with a wide variety of teams across the organisation Works within the Productions team on site and in an office environment to help deliver, organize and prepare events, exhibits and exhibitions. Provide hands on support with event delivery. Research, orders and helps to collate the relevant equipment and consumables for each project to ensure that all consumables meet specific criteria. Liaises with other team members on the equipment and stock levels throughout activations. Responsible for all administrative duties of the Interpretation Team including Business Central, Dayforce, Service Desk, contracts, invoices, purchase orders, taking minutes, chasing action points and having a general overview of team. Generates printed graphics using the in-house large format printers, completing print finishing processes such as trimming and mounting before installing printed materials on site. Work alongside Interpretation team members to ensure upkeep of assets database (physical kit plus database of contractors and contributors) Assist the Production Manager with specific projects and programmes when required to include taking on elements of deputation to cover annual leave. To provide administrative assistance in recording all costs against the Interpretation team budget cost centers. Demands of the role Education & qualifications GCSE Grades A-C or equivalent qualifications or experience Knowledge & skills The job holder will need at least 1 years’ experience in a similar environment with excellent administrative, organisational and time-management experience. Experience of working within PC – Microsoft Office suite to include Word, Excel and In house systems. Need to develop understanding of creative process and Eden’s interpretation programme. Decision-making Ability to make decisions using existing knowledge and skills is essential. Higher level problems will be referred to line manager Resourcefulness Initiative is key to the role where existing processes are in place but adaptive problem solving arises constantly. Anticipating and acting on likely scenarios before they arise is central to the day-to-day undertakings as is responding to sudden demands. Therefore, the jobholder will be a proven problem solver, quick thinker and patient and calm under pressure. People & asset management Occasionally required to advise and assist less experienced colleagues, responsible for credit card reconciliation and the upkeep of all departmental purchases against budget therefore privy to and responsible for confidentiality of a lot of sensitive data. Also responsible for maintenance and upkeep of asset database with assistance from the team Communication & visitor experience Constantly in written and oral communication with externals and colleagues exchanging vital information regarding the live, exhibit, exhibition and graphics programmes. Operational environment Primarily office based with site-based work. Evening and weekend working when required.
