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- Tasks: Engage with visitors and enhance their experience while promoting positive environmental action.
- Company: Join a growing movement dedicated to reconnecting people with nature.
- Benefits: Enjoy training opportunities, 30 days annual leave, employee discounts, and free entry for family and friends.
- Why this job: Be part of an incredible project that inspires change and values your contribution.
- Qualifications: Great people skills and a passion for excellent customer service.
- Other info: Flexible zero-hour roles with a supportive team and career growth opportunities.
The predicted salary is between 25000 - 25000 £ per year.
Hourly Rate: £12.71 per hour from 1st April 2026
Zero-hour seasonal roles
We are a growing movement whose mission is to reconnect people with nature and to demonstrate and communicate positive change. We are looking for kind-hearted, positive people who want to play an active role in creating this change together. Are you curious to find out more?
This is an exciting opportunity to be part of an incredible project. As ambassadors for positive environmental action, help us to enhance our guest experience so that they leave site feeling inspired and valued. Support and training will be provided.
You will play a key role in providing an exceptional service by engaging with our visitors, forming a natural rapport and being attentive to their needs. You will have great people skills, be passionate about delivering excellent customer service with good attention to detail and are able to form positive working relationships with colleagues.
Benefits to working at the Eden Project include:
- Training opportunities
- 30 days annual leave (pro rata)
- Employee Discount
- Free entry to Eden and Heligan for family and friends
- Financial wellbeing support – access to 121 sessions with an independent financial advisor
- Access to UNUM platform for wellbeing support
- Free Parking
- Car share scheme
Applications will be reviewed on receipt.
Hospitality Assistant employer: Eden Project
Contact Detail:
Eden Project Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the Eden Project and its mission! When you walk into that interview, show us that you’re not just another candidate. Share your passion for reconnecting people with nature and how you can contribute to our positive environmental action.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with visitors, think of some scenarios where you’ve gone above and beyond for someone. We want to hear those stories that highlight your customer service skills and attention to detail.
✨Tip Number 3
Be yourself! We’re looking for kind-hearted, positive individuals who can form natural rapport with our guests. Don’t be afraid to let your personality shine through during the interview – it’s all about creating that connection!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing benefits right there. Let’s make this happen together!
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality and nature shine through. We want to see how your values align with our mission of positive environmental action!
Tailor Your CV: Make sure to customise your CV for the Hospitality Assistant role. Highlight your people skills and any relevant experience that showcases your ability to provide excellent customer service.
Be Personable: In your cover letter, don’t be afraid to show a bit of personality! We’re looking for kind-hearted individuals, so share a story or two that reflects your approach to engaging with visitors.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your amazing application as soon as possible!
How to prepare for a job interview at Eden Project
✨Know the Mission
Before your interview, take some time to understand the company's mission of reconnecting people with nature. Be ready to discuss how your values align with this goal and how you can contribute to creating positive change.
✨Showcase Your People Skills
As a Hospitality Assistant, your ability to engage with visitors is crucial. Prepare examples from your past experiences where you've successfully built rapport with customers or colleagues. This will demonstrate your strong interpersonal skills.
✨Emphasise Attention to Detail
In the hospitality sector, attention to detail can make all the difference. Think of specific instances where your keen eye for detail has enhanced customer service or improved a guest's experience. Share these stories during your interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team collaborates to enhance guest experiences. This shows your genuine interest in the role and the company.