At a Glance
- Tasks: Lead and inspire the service team to boost profitability and customer satisfaction.
- Company: Join Eden, a company dedicated to a better world of motoring and work.
- Benefits: Enjoy up to 33 days holiday, a company car, and exclusive discounts.
- Other info: Comprehensive training and development opportunities await you.
- Why this job: Make a real impact in a supportive environment that values your growth.
- Qualifications: Experience in management and a passion for customer service.
The predicted salary is between 40000 - 50000 € per year.
Location: Oxford
Working Hours: Full Time
Benefits Management Overview
If you are ambitious, customer-focused, and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity, and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.
We are looking for an experienced Aftersales Manager to lead our team in our Oxford and Bicester dealerships.
Responsibilities
- Your key responsibilities will be to optimise and increase service department profitability whilst maintaining high levels of customer satisfaction.
- You will inspire, provide leadership and effectively manage service department colleagues.
Benefits
- Company car
- Rewarding loyalty with up to 33 days holiday per annum
- Access to Perkbox, a platform that offers Eden colleagues hundreds of perks and discounts
- Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
- An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
- A paid day off on your birthday
- Death in Service benefit of 4 x salary
- Workplace pension scheme offering enhanced employer contributions
- Cycle to Work bike purchase scheme through salary exchange
- Access to Eden Elite, an in-house management development scheme
- Comprehensive in-house training with our dedicated training department
- Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events
- Access to an Employee Assistance Programme, including online GP for you and your dependants.
Compensation
We are able to offer a generous remuneration package, including a company car. If you have the skills and experience required, please apply today.
Aftersales Manager in Oxford employer: Eden Motor
Eden is an exceptional employer located in Oxford, dedicated to fostering a supportive and rewarding work environment for its employees. With a strong emphasis on personal development, flexibility, and open communication, Eden offers a range of benefits including generous holiday allowances, a company car, and access to exclusive perks, ensuring that team members feel valued and motivated. Join us to be part of a culture that prioritises integrity and customer satisfaction while providing ample opportunities for growth and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Manager in Oxford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Eden through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Eden's values and culture. Show us how your ambition and customer-focused mindset align with our commitment to a 'Better World of Motoring'.
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you would inspire and lead a team in the service department, as that’s key for the Aftersales Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Aftersales Manager in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Aftersales Manager role. Highlight your experience in managing teams and optimising service department profitability, as these are key aspects of the job.
Craft a Compelling Cover Letter:Your cover letter should reflect your passion for customer satisfaction and team leadership. Use it to showcase how your values align with our commitment to a 'Better World of Work'.
Showcase Relevant Experience:When detailing your work history, focus on specific achievements that demonstrate your ability to inspire and lead a team. Numbers and results speak volumes, so don’t shy away from sharing them!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Eden Motor
✨Know Your Stuff
Make sure you understand the role of an Aftersales Manager inside out. Familiarise yourself with the key responsibilities, like optimising service department profitability and maintaining customer satisfaction. Research Eden's values and how they align with your own to show you're a perfect fit.
✨Showcase Your Leadership Skills
As a potential leader, be ready to discuss your experience in managing teams. Prepare examples of how you've inspired and motivated colleagues in previous roles. Highlight any specific achievements that demonstrate your ability to lead effectively and improve team performance.
✨Customer Focus is Key
Eden values customer satisfaction highly, so be prepared to talk about how you've prioritised customer needs in your past roles. Share specific instances where you went above and beyond to ensure a positive customer experience, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Interviews are a two-way street, so come armed with questions that show your interest in the company and the role. Inquire about their approach to personal development and how they support their employees in achieving a 'Better World of Work'. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
