At a Glance
- Tasks: Assist customers with their aftersales needs and provide top-notch service daily.
- Company: Join Eden Banbury, a leader in customer service within the automotive industry.
- Benefits: Enjoy up to 33 days holiday, discounts on vehicles, and a paid day off for your birthday.
- Other info: Comprehensive training and excellent career development opportunities await you.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Customer service skills and a team player attitude are essential; motor trade experience is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Location Banbury
Working Hours
Benefits Aftersales
If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.
We are looking for an Aftersales Advisor to join our team at Eden Banbury. You should possess excellent customer service skills, be presentable, professional, reliable and a dedicated team player. Motor trade experience or retail customer service experience would be advantageous but is not essential. You will assist incoming customers on a daily basis as well as talking to prospective customers. As you will be working as part of a team, good communication skills and IT skills are essential as well as being able to work on your own initiative as and when required, and the ability to prioritise your own workload.
In return Eden will provide you with a competitive salary as well as the following benefits:
- Rewarding loyalty with up to 33 days holiday per annum;
- Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts;
- Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families;
- An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events;
- A paid day off on your birthday;
- Death in Service benefit of 4 x salary;
- Workplace pension scheme offering enhanced employer contributions;
- Cycle to Work bike purchase scheme through salary exchange;
- Access to Eden Elite, an in-house management development scheme;
- Comprehensive in-house training with a dedicated training department;
- Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events.
- Access to an EmployeeAssistance Programme, including on-line GP for you and your dependants.
Established in 2008, we strive to create a better world of motoring and provide our customers with an unparalleled level of customer service.
Buy your next vehicle online today from the comfort of your own sofa.
Reg. Company Number: 3198046 / 6256143
VAT Reg. No. GB 230 6678 11
Eden Automotive Ltd/Eden Motor Retail Ltd is a credit broker not a lender. We work with a number of carefully selected lenders who may be able to offer you finance for your purchase. The lender will pay us a commission for arranging finance for you. The commission amount will be disclosed to you in good time before you enter into the agreement. You will be required to provide your consent to the commission before proceeding. The lender will require a credit check and conduct an affordability assessment before making any offer of finance to you. All finance is subject to status. Terms and conditions apply.
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Aftersales Advisor in Banbury employer: Eden Motor
Eden Motor in Bicester is an exceptional employer that values its sales professionals by offering a dynamic work environment where achieving targets is rewarded with a company car and opportunities for personal growth. The supportive team culture fosters collaboration and encourages innovative ideas, making it a great place for those looking to excel in their careers while building lasting customer relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Advisor in Banbury
✨Tip Number 1
Get to know the company! Research Eden and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about assisting customers, think of scenarios where you can demonstrate your problem-solving abilities and how you handle difficult situations. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the motor trade. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Eden family. So, get your CV ready and hit that apply button!
We think you need these skills to ace Aftersales Advisor in Banbury
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We love candidates who can demonstrate their ability to connect with customers and provide top-notch service, so share any relevant stories or examples!
Keep It Professional and Presentable:Your written application is your first impression, so keep it professional! Use clear language, check for typos, and make sure your CV and cover letter look tidy. We want to see that you take pride in your work.
Tailor Your Application:Don’t just send the same application everywhere! Tailor your CV and cover letter to fit the Aftersales Advisor role. Mention specific skills from the job description that match your experience, and show us why you’re a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and it shows you’re serious about joining our team at Eden. Plus, it helps us keep everything organised!
How to prepare for a job interview at Eden Motor
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience during the interview. Think of specific examples where you've gone above and beyond for a customer, as this will show your dedication and ability to handle various situations.
✨Dress to Impress
Since the role requires a professional appearance, ensure you dress smartly for the interview. A polished look not only reflects well on you but also shows that you take the opportunity seriously.
✨Brush Up on Communication Skills
Good communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences.
✨Show Your Team Spirit
As a team player, be prepared to discuss how you work well with others. Share examples of successful teamwork from your past roles, and express your enthusiasm for contributing to a collaborative environment.
