At a Glance
- Tasks: Welcome customers and maintain a friendly atmosphere at our Taunton dealership.
- Company: Join Eden, committed to a better world of motoring and work.
- Benefits: Enjoy up to 33 days holiday, discounts, and flexible working hours.
- Other info: Comprehensive training and career development opportunities await you.
- Why this job: Be part of a supportive team where your potential is maximised.
- Qualifications: Confident and friendly with a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
Location: Taunton
Working Hours: 25 hours per week, Monday to Saturday on a rota basis with two other colleagues.
If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a "Better World of Motoring" for our customers, we are also dedicated to providing a "Better World of Work" for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.
We are looking for a confident, friendly individual to work on our Host Reception at our Taunton dealership. This important role ensures that all customers and visitors are warmly welcomed and assisted at the dealership. Another key responsibility is to maintain the highest standard in the showroom and especially in the customer lounge areas, including provisioning refreshments.
This is a part-time position working on a rota basis with two other colleagues, averaging 25 hours per week Monday to Saturday.
Benefits:
- Rewarding loyalty with up to 33 days holiday per annum
- Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts
- Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
- An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
- A paid day off on your birthday
- Death in Service benefit of 4 × salary
- Workplace pension scheme offering enhanced employer contributions
- Flexible working hours
- Cycle to Work bike purchase scheme through salary exchange
- Access to Eden Elite, an in-house management development scheme
- Comprehensive in-house training with a dedicated training department
- Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events
- Access to an Employee Assistance Programme, including online GP for you and your dependants
If Eden sounds like a place where you would like to work and develop your career and you have the skills and experience required, please apply today.
Host Facilitator in Taunton employer: Eden Motor Group
Eden is an exceptional employer located in Taunton, dedicated to fostering a supportive and rewarding work environment for its employees. With a strong emphasis on personal development, flexible working hours, and a range of generous benefits including up to 33 days holiday and discounts on vehicle purchases, Eden prioritises the well-being and growth of its team members. Join us to be part of a friendly, customer-focused culture where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Host Facilitator in Taunton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Eden Motor Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Eden Motor Group and let us see your personality shine through!
We think you need these skills to ace Host Facilitator in Taunton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Eden Motor Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Eden Motor Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Eden Motor Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Eden Motor Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Eden Motor Group will surely appreciate.
