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For Companies At a Glance
- Tasks: Engage with customers, answer queries, and ensure a smooth experience.
- Company: Leading automotive group based in Poole with a focus on customer satisfaction.
- Benefits: Up to 33 days of holiday, vehicle purchase discounts, and flexible working hours.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Excellent communication skills and a passion for customer service.
- Other info: Perfect for those seeking flexibility and perks in their job.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive group based in Poole is seeking a Customer Contact Centre representative. The candidate will interact with customers, answer queries, and ensure a smooth experience.
Key responsibilities include:
- Handling enquiries
- Making outbound calls
- Working closely with dealership teams
Successful candidates will demonstrate excellent communication skills and a passion for customer service.
Competitive benefits include:
- Up to 33 days of holiday
- Discounts on vehicle purchases
- Flexible working hours
Customer Care Pro | Flexible Hours & Perks in Poole employer: Eden Motor Group
Contact Detail:
Eden Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Pro | Flexible Hours & Perks in Poole
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, try role-playing common customer scenarios with a friend or family member. This will help you feel more confident when handling enquiries.
✨Tip Number 3
Don’t forget to highlight your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past. This will show that you’re not just looking for a job, but that you truly care about providing a great experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So go ahead and submit your application today!
We think you need these skills to ace Customer Care Pro | Flexible Hours & Perks in Poole
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences that highlight your communication skills and dedication to providing a smooth experience.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your previous roles in customer service and how they relate to the responsibilities of a Customer Care Pro at our company.
Be Clear and Concise: We appreciate straightforwardness! Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your key skills and experiences.
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply directly through our website. This way, we can easily track your application and get back to you faster!
How to prepare for a job interview at Eden Motor Group
✨Know the Company Inside Out
Before your interview, do some research on the automotive group based in Poole. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Customer Care Pro, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've successfully handled customer queries in the past to demonstrate your skills.
✨Prepare for Role-Specific Questions
Expect questions related to customer service scenarios. Think about how you would handle difficult customers or resolve complaints. Having specific examples ready will help you stand out as a candidate who can ensure a smooth experience for customers.
✨Highlight Your Flexibility and Teamwork
Since the role involves working closely with dealership teams, emphasise your ability to collaborate and adapt. Share experiences where you've worked in a team or adjusted to changing circumstances, showcasing your flexibility and commitment to customer satisfaction.
