At a Glance
- Tasks: Engage with customers to convert digital enquiries into vehicle lease deals without cold calling.
- Company: Eden is dedicated to creating a better world of motoring and work for its employees.
- Benefits: Enjoy up to 33 days holiday, a company car, and exclusive discounts on vehicles.
- Why this job: Join a friendly team focused on personal development and delivering exceptional customer experiences.
- Qualifications: Sales-driven mindset, excellent communication skills, and tech-savvy; experience in leasing is a plus.
- Other info: Flexible working hours and unique perks like a free limo for special occasions.
The predicted salary is between 30000 - 42000 £ per year.
Location: Swindon
Working Hours: Full Time
Benefits: Sales
If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.
The Opportunity
The role involves direct interaction with our customers and, above all, ensuring all customers have a smooth and enjoyable experience.
Responsibilities Include:
- Convert warm digital enquiries into successful vehicle lease deals, no cold calling required.
- Quickly establish rapport with customers via phone, email, and online platforms.
- Understand each customer’s unique needs, match them to our best leasing options and guide them through the journey from enquiry to delivery.
- Maintain an up-to-date knowledge of the latest offers, vehicle specs, and funding solutions to confidently recommend the right package every time.
- Manage customer orders through to completion, working closely with our in-house admin and logistics teams to ensure smooth handovers.
- Build long-lasting relationships, creating repeat and referral opportunities through top-tier service.
What We’re Looking For:
- A sales-driven mindset with a strong desire to exceed targets and deliver results.
- Excellent communicator who thrives on delivering brilliant customer experiences.
- Highly organised and able to manage multiple deals in a dynamic, digital environment.
- Proactive, tech-savvy and confident navigating online systems and CRM tools.
- Previous experience in leasing, automotive sales, or finance is a bonus but the right attitude is what really matters.
In return we will provide you with a competitive salary and company car, together with the following Eden benefits:
- Rewarding loyalty with up to 33 days holiday per annum.
- Company Car.
- Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts.
- Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families.
- An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events.
- A paid day off on your birthday.
- Death in Service benefit of 4 x salary.
- Workplace pension scheme offering enhanced employer contributions.
- Flexible working hours.
- Cycle to Work bike purchase scheme through salary exchange.
- Access to Eden Elite, an in-house management development scheme.
- Comprehensive in-house training with our dedicated training department.
- Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events.
If Eden sounds like a place where you would like to work and develop your career and you have the skills and experience required, please apply today.
Digital Sales Specialist employer: Eden Motor Group
Contact Detail:
Eden Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Sales Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in digital sales and the automotive industry. This knowledge will help you engage confidently with customers and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since the role involves establishing rapport quickly, being articulate and personable will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the automotive sales sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at Eden.
✨Tip Number 4
Showcase your tech-savviness by familiarising yourself with popular CRM tools and digital sales platforms. Being able to discuss your experience with these systems will demonstrate your readiness for the role.
We think you need these skills to ace Digital Sales Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, and any previous roles in the automotive or leasing sectors. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully converted enquiries into sales in the past, and express your enthusiasm for working at Eden.
Showcase Your Communication Skills: In your application, emphasise your communication skills. Provide examples of how you've built rapport with customers and delivered excellent service, as these are key aspects of the role.
Highlight Your Tech Savviness: Since the role involves navigating online systems and CRM tools, mention any relevant experience you have with technology. This could include familiarity with specific software or your ability to quickly learn new digital platforms.
How to prepare for a job interview at Eden Motor Group
✨Research the Company
Before your interview, take some time to learn about Eden and their commitment to a 'Better World of Motoring'. Understanding their values and mission will help you align your answers with what they are looking for.
✨Showcase Your Sales Skills
Prepare examples from your past experiences that demonstrate your sales-driven mindset. Highlight any achievements where you exceeded targets or delivered exceptional customer service, as this is crucial for the role.
✨Demonstrate Communication Skills
Since the role involves direct interaction with customers, practice articulating your thoughts clearly and confidently. Be ready to discuss how you establish rapport and handle customer inquiries effectively.
✨Be Tech-Savvy
Familiarise yourself with common CRM tools and online systems used in sales. Being proactive and confident in navigating these platforms will show that you are well-prepared for the digital aspects of the job.