At a Glance
- Tasks: Lead and inspire the service department to boost profitability and customer satisfaction.
- Company: Join Eden, a company dedicated to a better world of motoring and work.
- Benefits: Enjoy uncapped commission, a company car, and up to 33 days holiday.
- Other info: Exciting career growth opportunities await ambitious candidates.
- Why this job: Maximise your potential in a friendly, flexible environment focused on personal development.
- Qualifications: Experience in management and a passion for customer service.
The predicted salary is between 40000 - 50000 £ per year.
Location: Oxford. Working Hours: Full Time. Benefits: Management.
If you are ambitious, customer-focused, and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity, and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.
We are looking for an experienced Aftersales Manager to lead our team in our Oxford and Bicester dealerships.
Key Responsibilities:- Optimise and increase service department profitability whilst maintaining high levels of customer satisfaction.
- Inspire, provide leadership and effectively manage service department colleagues.
In return we will provide you with a competitive salary as well as the following Eden benefits:
- Uncapped commission scheme
- Company car
- Rewarding loyalty with up to 33 days holiday per annum
- Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts
- Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
- An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
- A paid day off on your birthday
- Death in Service benefit of 4 x salary
- Workplace pension scheme offering enhanced employer contributions
- Flexible working hours
- Cycle to Work bike purchase scheme through salary exchange
- Access to Eden Elite, an in-house management development scheme
- Comprehensive in-house training with our dedicated training department
- Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events
- Access to an Employee Assistance Programme, including on-line GP for you and your dependants.
The position will bring with it exciting possibilities for the candidate and potential will be limited only by his or her own ambition. In return we are able to offer a generous remuneration package and a company car. If Eden sounds like a place where you would like to work and develop your career and you have the skills and experience required, please apply today.
Aftersales Manager employer: Eden Motor Group
Eden is an exceptional employer located in Oxford, dedicated to fostering a supportive and dynamic work environment for its employees. With a strong emphasis on personal development, flexible working hours, and a comprehensive benefits package including uncapped commission and generous holiday allowances, Eden prioritises the well-being and growth of its team members. Join us to be part of a culture that values integrity, communication, and ambition, where your potential can truly flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Eden, they value openness and integrity, so be ready to share how your experiences align with their mission of creating a 'Better World of Work'.
✨Tip Number 3
Showcase your leadership skills! As an Aftersales Manager, you'll need to inspire your team. Think of examples from your past where you've successfully led a team or improved customer satisfaction, and be ready to discuss them.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Eden family and contributing to their goals.
We think you need these skills to ace Aftersales Manager
Some tips for your application 🫡
Show Your Ambition:When writing your application, let your ambition shine through! We want to see how you can contribute to our vision of a 'Better World of Motoring'. Share specific examples of how you've driven success in previous roles.
Customer Focus is Key:Make sure to highlight your customer-focused approach in your application. We value candidates who understand the importance of customer satisfaction and can demonstrate how they've maintained high levels of service in the past.
Team Spirit Matters:As a team-player, it's essential to convey your ability to inspire and lead others. Use your application to showcase your leadership skills and how you've effectively managed teams to achieve common goals.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can ensure your application gets the attention it deserves, and you can easily keep track of your application status!
How to prepare for a job interview at Eden Motor Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an Aftersales Manager inside out. Familiarise yourself with Eden's values and how they align with your own. This will help you demonstrate your commitment to customer satisfaction and team leadership.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved service department profitability. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the company culture, team dynamics, and growth opportunities at Eden. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Yourself
Eden values openness and friendliness, so don’t be afraid to let your personality shine through. Be authentic in your responses and show your enthusiasm for the role and the company. Remember, they want to see the real you!
