At a Glance
- Tasks: Assist customers and provide excellent service in a dynamic team environment.
- Company: Join Eden Reading Hyundai, committed to a better world of motoring and work.
- Benefits: Enjoy up to 33 days holiday, discounts, flexible hours, and comprehensive training.
- Other info: Entry-level position with fantastic growth opportunities and a supportive culture.
- Why this job: Kickstart your career in the motor industry with great perks and personal development.
- Qualifications: Customer service skills and a team player attitude are essential.
The predicted salary is between 30000 - 42000 £ per year.
Location Reading Vauxhall
Working Hours Full Time
Benefits Aftersales
If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.
We are looking for an Aftersales Advisor to join our team at Eden Reading Vauxhall. You should possess excellent customer service skills, be presentable, professional, reliable and a dedicated team player. Motor trade experience or retail customer service experience would be advantageous but is not essential. You will assist incoming customers on a daily basis as well as talking to prospective customers. As you will be working as part of a team, good communication skills and IT skills are essential as well as being able to work on your own initiative as and when required, and the ability to prioritise your own workload.
In return we will provide you with a competitive salary as well as the following Eden benefits:
- Rewarding loyalty with up to 33 days holiday per annum
- Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts
- Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
- An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
- A paid day off on your birthday
- Death in Service benefit of 4 x salary
- Workplace pension scheme offering enhanced employer contributions
- Flexible working hours
- Cycle to Work bike purchase scheme through salary exchange
- Access to Eden Elite, an in-house management development scheme
- Comprehensive in-house training with our dedicated training department
- Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events
- Access to an Employee Assistance Programme, including on-line GP for you and your dependants.
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Aftersales Advisor in Reading employer: EDEN MOTOR GROUP
Eden Newbury is an exceptional employer that prioritises employee well-being and development, offering a supportive work culture where team collaboration thrives. With generous benefits such as up to 33 days of holiday, flexible working hours, and comprehensive in-house training, employees are encouraged to grow their careers while enjoying a rewarding work-life balance in the vibrant community of Newbury.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Advisor in Reading
✨Tip Number 1
Get to know the company culture! Before your interview, check out Eden's values and mission. This way, you can show how your own ambitions align with their commitment to a 'Better World of Motoring'.
✨Tip Number 2
Practice your customer service skills! Since the role is all about helping customers, think of examples from your past experiences where you've gone above and beyond. We want to see that you're ready to impress!
✨Tip Number 3
Be prepared to chat about teamwork! As an Aftersales Advisor, you'll be part of a team. Share stories that highlight your ability to collaborate and communicate effectively with others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Eden family. Don’t miss out on this opportunity!
We think you need these skills to ace Aftersales Advisor in Reading
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Be Professional and Presentable:Since this role is all about interacting with customers, it’s important to convey a professional image in your written application. Use clear language and check for any typos or errors – we love attention to detail!
Demonstrate Team Spirit:We’re looking for team players, so don’t forget to mention your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal – it’ll show us you’re a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at EDEN MOTOR GROUP
✨Know Your Stuff
Before the interview, make sure you research Eden Reading Hyundai and understand their values, especially their commitment to a 'Better World of Motoring'. This will help you align your answers with what they stand for and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As an Aftersales Advisor, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This could be anything from resolving a complaint to providing exceptional service that led to positive feedback.
✨Be a Team Player
Eden values teamwork, so be ready to discuss how you work well with others. Think of instances where you've collaborated effectively with colleagues or contributed to a team goal. Highlighting your communication skills will also be a plus!
✨Dress to Impress
First impressions matter! Dress professionally and presentably for your interview. This shows that you take the opportunity seriously and respect the company's culture. A neat appearance can set a positive tone right from the start.
