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- Tasks: Assist customers with aftersales queries and provide excellent service daily.
- Company: Join Eden, a company dedicated to a better world of motoring and work.
- Benefits: Enjoy up to 33 days holiday, discounts, and flexible working hours.
- Why this job: Be part of a friendly team where your growth and development are valued.
- Qualifications: Customer service skills and a team player attitude are essential.
- Other info: Comprehensive training and career development opportunities await you.
The predicted salary is between 28800 - 43200 £ per year.
Aftersales Advisor
Eden Motor Group
- Location: Oxford
- Type: Permanent
- Hours: Full-time
- Posted: 17 hours ago
If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a \’Better World of Motoring\’ for our customers, we are also dedicated to providing a \’Better World of Work\’ for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.
We are looking for an Aftersales Advisor to join our team at Eden Oxford. You should possess excellent customer service skills, be presentable, professional, reliable and a dedicated team player. Motor trade experience or retail customer service experience would be advantageous but is not essential. You will assist incoming customers on a daily basis as well as talking to prospective customers. As you will be working as part of a team, good communication skills and IT skills are essential as well as being able to work on your own initiative as and when required, and the ability to prioritise your own workload.
In return we will provide you with a competitive salary as well as the following Eden benefits:
- Rewarding loyalty with up to 33 days holiday per annum
- Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts
- Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
- An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
- A paid day off on your birthday
- Death in Service benefit of 4 x salary
- Workplace pension scheme offering enhanced employer contributions
- Flexible working hours
- Cycle to Work bike purchase scheme through salary exchange
- Access to Eden Elite, an in-house management development scheme
- Comprehensive in-house training with our dedicated training department
- Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events
If Eden sounds like a place where you would like to work and develop your career and you have the skills and experience required, please apply today.
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Aftersales Advisor employer: Eden Motor Group
Contact Detail:
Eden Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Advisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Eden's values and mission. This way, you can show how your own ambitions align with their commitment to a 'Better World of Motoring'.
✨Tip Number 2
Practice your customer service skills! Since the role is all about helping customers, think of examples from your past experiences where you've gone above and beyond. We want to see that you're ready to make a positive impact!
✨Tip Number 3
Be prepared to chat about teamwork! As an Aftersales Advisor, you'll be part of a team. Share stories that highlight your ability to collaborate and communicate effectively with others.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Eden family!
We think you need these skills to ace Aftersales Advisor
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We love candidates who can demonstrate their ability to connect with customers and provide top-notch service, so share any relevant examples!
Be Professional and Presentable: Since the role is all about interacting with customers, it's important to convey a professional image in your written application. Use clear language and a tidy format to show us you mean business!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Customising your application shows us that you’re genuinely interested in the Aftersales Advisor position at Eden.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Eden Motor Group
✨Know Your Customer Service Skills
Make sure you can highlight your customer service skills during the interview. Think of specific examples where you've gone above and beyond for a customer, as this will show your dedication to providing excellent service.
✨Research Eden's Values
Familiarise yourself with Eden's commitment to a 'Better World of Motoring' and their focus on openness and integrity. This will help you align your answers with their values and demonstrate that you're a good cultural fit.
✨Prepare for Teamwork Questions
Since teamwork is essential for this role, be ready to discuss your experiences working in a team. Prepare examples that showcase your ability to communicate effectively and support your colleagues.
✨Show Initiative and Flexibility
Eden values employees who can work independently and prioritise their workload. Be prepared to share instances where you've taken the initiative or adapted to changing circumstances in previous roles.
