At a Glance
- Tasks: Deliver exceptional spa treatments and exceed guest expectations with personalised care.
- Company: Join an award-winning hotel group recognised for employee wellbeing and hospitality excellence.
- Benefits: Enjoy generous time off, monthly tips, and exclusive discounts at over 800 retailers.
- Other info: Access to wellness resources, career development programmes, and a culture of collaboration.
- Why this job: Be part of a supportive team that values your growth and happiness in a vibrant environment.
- Qualifications: NVQ Level 3 beauty qualification and previous experience in a spa setting required.
The predicted salary is between 22000 - 28000 £ per year.
As Spa Therapist, you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations. You will provide treatments and a level of personal care and attention to clients which meets, at all times, the established benchmark of excellence. You'll consult with each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Spa Therapist you’ll also be supporting your manager to maximise revenue through careful diary management and proactive selling of high-quality spa retail products such as TEMPLE SPA and JESSICA.
We understand that repetitive strain is a major cause of therapists having to give up their practice. All of our therapists are trained in Hands Free Massage, with the aim to expand their repertoire whilst freshening up their approach. We believe this to be an effective technique, which saves pressure on the hands/wrists, thereby helping our therapists to maintain a long and fulfilling career in the industry.
What you’ll need to be a Spa Therapist:
- Previous experience working as a Beauty Therapist, ideally within a spa environment;
- A passion to provide holistic and beauty therapies according to a five star spa service standard;
- Exceptional grooming standards;
- To have a beauty qualification at NVQ Level 3, or equivalent is essential;
- Availability to work weekends/bank holidays.
What’s in it for you?
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care: We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: “You said, we did”—because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
- We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.
- Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives.
Join us to experience what it means to work for a values-led, award-winning employer.
Want to hear more about ‘Life at Eden’? Follow us on Instagram @ehcpeople
Spa Therapist employer: Eden Hotel Collection
Eden Hotel Collection is an award-winning employer that prioritises employee wellbeing, engagement, and recognition, making it a fantastic place to work as a Spa Therapist. With generous time off, competitive health and wellness plans, and a culture of collaboration and care, employees are supported in their personal and professional growth while enjoying exclusive perks and a commitment to sustainability. Join a team that values your voice and fosters a truly inclusive workplace where you can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, especially Instagram, to see what they value and how they treat their staff. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your treatment techniques and customer service skills. You want to impress them with your hands-on abilities, so maybe even do a mock treatment with a friend. Show them you can deliver that five-star service they’re known for!
✨Tip Number 3
Be ready to discuss how you can contribute to their revenue goals. Think about ways you can promote spa products or upsell treatments. They’ll love to hear your ideas on how to maximise those sales while keeping clients happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Eden Hotel Collection family.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for beauty and holistic therapies shine through. We want to see how much you care about providing exceptional service and exceeding guest expectations.
Tailor Your Experience:Make sure to highlight your previous experience as a Beauty Therapist, especially in a spa environment. We love seeing how your skills align with our five-star service standards, so be specific about your qualifications and achievements.
Be Authentic:Don’t be afraid to show your personality! We value authenticity and want to get to know the real you. Share your unique approach to treatments and how you connect with clients on a personal level.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity at Eden Hotel Collection.
How to prepare for a job interview at Eden Hotel Collection
✨Know Your Treatments
Make sure you’re well-versed in the treatments and therapies offered at the spa. Familiarise yourself with products like TEMPLE SPA and JESSICA, as being able to discuss these confidently will show your passion and knowledge during the interview.
✨Showcase Your Hospitality Skills
Prepare examples of how you've exceeded guest expectations in previous roles. Highlight your commitment to delivering exceptional service and personal care, as this is crucial for a Spa Therapist position.
✨Demonstrate Your Qualifications
Bring along any relevant qualifications, especially your NVQ Level 3 or equivalent. Be ready to discuss how your training has prepared you for the role and how you can apply it to meet the spa's high standards.
✨Emphasise Teamwork and Collaboration
Since the company values a culture of collaboration, be prepared to talk about your experience working in teams. Share how you’ve contributed to a positive work environment and supported colleagues in achieving common goals.
