Senior Waiter/ess - Food & Beverage
Senior Waiter/ess - Food & Beverage

Senior Waiter/ess - Food & Beverage

Part-Time 24000 - 30000 ÂŁ / year (est.) No home office possible
Eden Hotel Collection

At a Glance

  • Tasks: Serve delicious Asian-inspired dishes and ensure a top-notch dining experience.
  • Company: Join an award-winning hotel group recognised for employee wellbeing and engagement.
  • Benefits: Enjoy 31 days off, monthly tips, and exclusive discounts at over 800 retailers.
  • Other info: Access to wellness resources and career development programmes.
  • Why this job: Be part of a collaborative team that values your voice and growth.
  • Qualifications: Experience in hospitality and a passion for excellent service.

The predicted salary is between 24000 - 30000 ÂŁ per year.

We’re looking for a Chef de Rang to join the team at Mallory Court Country House Hotel & Spa. You’ll predominantly be based at Sencha, our informal dining restaurant in the Spa building serving fresh, flavour-packed light bites inspired by Asian classics. However, you’ll also support our wider food and beverage operations in the Main House as required, ensuring a seamless guest experience across all dining spaces.

What’s in it for you?

  • Generous Time Off: 31 days of leave, increasing to 33 with service.
  • Monthly Tips: Fairly shared service charge/gratuities, all paid on second pay date in the month.
  • Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
  • Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
  • Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
  • Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
  • Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
  • The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
  • Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
  • Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
  • Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
  • Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
  • Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

  • Your Voice Matters: Regular surveys that value your input.
  • Real Action: “You said, we did”—because we listen and respond.
  • Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.

Want to hear more about ‘Life at Eden?’ Follow us on Instagram @ehcpeople

Senior Waiter/ess - Food & Beverage employer: Eden Hotel Collection

At Eden Hotel Collection, we pride ourselves on being an award-winning employer, recognised for our commitment to employee wellbeing and engagement. With generous benefits including 31 days of leave, exclusive discounts, and a culture that values collaboration and inclusivity, you will find ample opportunities for personal and professional growth in a supportive environment. Join us at Mallory Court Country House Hotel & Spa, where your happiness and success are at the heart of what we do.
Eden Hotel Collection

Contact Detail:

Eden Hotel Collection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Waiter/ess - Food & Beverage

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!

✨Tip Number 2

Get social! Follow Eden Hotel Collection on Instagram and engage with their posts. This not only shows your interest but also helps you stay updated on their culture and values, which you can mention in interviews.

✨Tip Number 3

Prepare for the interview by researching common questions for Senior Waiter/ess roles. Think about how your experience aligns with their focus on guest experience and teamwork. We want to see your passion shine through!

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be part of a team that values your growth and wellbeing right from the start.

We think you need these skills to ace Senior Waiter/ess - Food & Beverage

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Time Management
Adaptability
Knowledge of Food and Beverage
Problem-Solving Skills
Multitasking
Culinary Knowledge
Guest Experience Focus
Sales Skills
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your enthusiasm for providing excellent service and creating memorable guest experiences.

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Waiter/ess position. Highlight relevant skills and experiences that align with our values at Eden Hotel Collection, especially those related to teamwork and guest satisfaction.

Be Authentic: We want to get to know the real you! Don’t be afraid to show your personality in your application. Share stories that reflect your character and how you embody our values of Heart, Honesty, Spirit, and Team.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it reaches the right people in our team!

How to prepare for a job interview at Eden Hotel Collection

✨Know the Menu Inside Out

Familiarise yourself with the menu at Sencha and the Main House. Understand the ingredients, preparation methods, and any unique aspects of the dishes. This will not only impress your interviewers but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional service. Highlight how you handled difficult situations or went above and beyond for guests. This is crucial in a hospitality role, and it demonstrates your commitment to creating a seamless guest experience.

✨Emphasise Teamwork and Collaboration

Since this role involves working closely with others, be ready to discuss how you thrive in a team environment. Share specific instances where you collaborated effectively with colleagues to achieve a common goal, reflecting the values of collaboration and care that the company stands for.

✨Ask Thoughtful Questions

Prepare some insightful questions about the company culture, employee wellbeing initiatives, or opportunities for growth within the organisation. This shows that you’re not just interested in the job, but also in being part of a values-led team that prioritises employee happiness and development.

Senior Waiter/ess - Food & Beverage
Eden Hotel Collection

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