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- Tasks: As a Room Attendant, you'll enhance guest experiences through meticulous cleaning and thoughtful touches.
- Company: Join the award-winning Eden Hotel Collection, recognised for excellence in hospitality and employee wellbeing.
- Benefits: Enjoy 31 days of leave, monthly tips, exclusive discounts, and comprehensive health plans.
- Why this job: Be part of a supportive team that values your growth, happiness, and contributions to guest satisfaction.
- Qualifications: A welcoming smile and fitness are essential; previous experience is a plus but not required.
- Other info: Full training provided, with opportunities for development through apprenticeships and leadership programmes.
We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the 2025 Springboard Awards for Excellence
Thank you for recognising this great opportunity, join us and you’ll get the benefit of:
At Eden Hotel Collection, we’re proud of our award‑winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)—which means you’re joining a team that values your happiness, growth, and success every step of the way.
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long‑service vouchers.
- Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family‑Friendly Policies: Enhanced leave and return‑to‑work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care
We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: “You said, we did”—because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.
Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values‑led, award‑winning employer.
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Room Attendant employer: Eden Hotel Collection
Contact Detail:
Eden Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and practices in the hospitality industry. Understanding the nuances of hotel cleanliness can set you apart from other candidates.
✨Tip Number 2
Practice your conversational English skills, especially phrases that might be used when interacting with guests. A warm smile and friendly communication can make a significant difference in guest experiences.
✨Tip Number 3
Showcase your enthusiasm for teamwork during any interactions or interviews. Highlighting your ability to work well with others can demonstrate that you’re a good fit for our collaborative culture.
✨Tip Number 4
Research our company values and recent awards. Being knowledgeable about our achievements and commitment to employee wellbeing can help you convey genuine interest in joining our team.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning or hospitality roles. Emphasise any previous work as a Room Attendant or similar positions, showcasing your attention to detail and commitment to cleanliness.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job description, such as your pride in delivering exceptional cleanliness and your ability to create a welcoming atmosphere for guests.
Showcase Your Soft Skills: In your application, highlight your interpersonal skills, such as your ability to interact positively with guests. Mention your team player attitude and how you can contribute to exceeding guests' expectations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant role.
How to prepare for a job interview at Eden Hotel Collection
✨Show Your Passion for Cleanliness
Make sure to express your pride in maintaining cleanliness during the interview. Share any personal experiences or stories that highlight your attention to detail and love for creating a welcoming environment.
✨Practice Conversational English
Since you may interact with guests, it's important to demonstrate your conversational English skills. Practise common phrases and greetings to ensure you can communicate effectively and warmly with guests.
✨Emphasise Teamwork
Being a Room Attendant requires collaboration with your team. Be prepared to discuss examples of how you've worked well in a team setting, showcasing your enthusiasm for exceeding guest expectations together.
✨Prepare for Physical Demands
This role can be physically demanding, so it’s a good idea to mention your fitness level and readiness to handle the workload. You might even want to share any relevant experiences that demonstrate your ability to stay active and engaged in your work.
