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- Tasks: Be the friendly face at our pool, ensuring a safe and enjoyable experience for guests.
- Company: Join an award-winning hotel known for its fantastic workplace culture and employee wellbeing.
- Benefits: Enjoy generous time off, monthly tips, and exclusive discounts at over 800 retailers.
- Why this job: Make a real impact in a fun environment while developing your skills in hospitality.
- Qualifications: Great interpersonal skills and a passion for customer service; experience is a bonus but not required.
- Other info: Full training provided, with opportunities for growth through apprenticeships and leadership programs.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Weâre proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2025 by The Caterer, and recently crowned Best Employer at the 2025 Springboard Awards for Excellence. Bovey Castle has been awarded LARGE HOTEL OF THE YEAR (2024) by Devon Tourism.
Please note: our hotel is in a very remote location and is not accessible by public transport.
What youâll be doing?
As a Pool Attendant, you will be a visible presence in and around the pool area, greeting guests and building a rapport with members or residents alike. You will be working within company and legal guidelines, keeping yourself, colleagues and customers safe within the pool area. This is a varied and interesting role that will encompass the pool and gym areas. Your role will involve ensuring the pool, gym and changing areas are clean and tidy, towels are replenished, and guests adhere to session timings. Salary is based on a 16 hour working week.
What youâll need?
- Fantastic interpersonal skills, friendly and enthusiastic;
- The confidence to build relationships with guests and members of the hotel team;
- Attention to detail with a common sense approach;
- Experience isnât a deal breaker but a passion for looking after people and genuine interest in the leisure industry would be of benefit. Full training will be provided to enable you to feel confident in your role.
This position may be subject to a DBS check.
Whatâs in it for you?
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: Weâre here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Commâs: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for lifeâs key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care
We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: âYou said, we didââbecause we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
Weâre proud members of the Hoteliersâ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.
Want to hear more about âLife at Eden?â Follow us on Instagram @ehcpeople.
Pool Attendant - Housekeeping employer: Eden Hotel Collection
Contact Detail:
Eden Hotel Collection Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Pool Attendant - Housekeeping
â¨Tip Number 1
Get to know the hotel and its vibe! Before your interview, check out their website and social media. This will help you understand their culture and values, making it easier for you to connect with the team during your chat.
â¨Tip Number 2
Practice your people skills! As a Pool Attendant, you'll be interacting with guests all day. Think of some friendly conversation starters or questions you can ask to make guests feel welcome and valued.
â¨Tip Number 3
Show your enthusiasm for the leisure industry! Even if you donât have loads of experience, let them know why youâre passionate about looking after people and creating a great atmosphere at the pool and gym.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, youâll find all the info you need about the role and the amazing perks that come with working at Eden Hotel Collection.
We think you need these skills to ace Pool Attendant - Housekeeping
Some tips for your application đŤĄ
Show Your Personality: When you're writing your application, let your personality shine through! We love friendly and enthusiastic people, so donât be afraid to show us who you are and why youâre passionate about the leisure industry.
Tailor Your Application: Make sure to tailor your application to the Pool Attendant role. Highlight any relevant skills or experiences, even if theyâre not directly related. We want to see how you can bring your unique touch to our team!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if needed to make it easy for us to read and understand your qualifications.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for this fantastic opportunity at Eden Hotel Collection.
How to prepare for a job interview at Eden Hotel Collection
â¨Know the Company
Before your interview, take some time to research Eden Hotel Collection. Familiarise yourself with their values, recent awards, and what makes them a great place to work. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
â¨Show Off Your Interpersonal Skills
As a Pool Attendant, you'll need fantastic interpersonal skills. During the interview, be friendly and enthusiastic. Practice how you would greet guests and build rapport, as this is key to the role. Think of examples from your past experiences where you've successfully interacted with others.
â¨Demonstrate Attention to Detail
Attention to detail is crucial in maintaining a clean and safe environment. Be prepared to discuss how you ensure cleanliness and safety in previous roles or situations. You could even mention specific tasks youâve done that required a keen eye for detail.
â¨Express Your Passion for the Leisure Industry
Even if you donât have direct experience, showing a genuine interest in the leisure industry can set you apart. Share why youâre passionate about looking after people and what excites you about working in a hotel environment. This enthusiasm can make a big difference!