Pool Attendant - Housekeeping in Newton Abbot

Bovey Castle has been awarded LARGE HOTEL OF THE YEAR (2024) by Devon Tourism.

Please note: our hotel is in a very remote location and is not accessible by public transport.

As a Pool Attendant, you will be a visible presence in and around the pool area, greeting guests and building a rapport with members or residents alike. You will be working within company and legal guidelines, keeping yourself, colleagues and customers safe within the pool area. This is a varied and interesting role that will encompass the pool and gym areas.

Your role will involve ensuring the pool, gym and changing areas are clean and tidy, towels are replenished, and guests adhere to session timings. Salary is based on a 16 hour working week.

What you’ll need:

• Fantastic interpersonal skills, friendly and enthusiastic;
• The confidence to build relationships with guests and members of the hotel team;
• Attention to detail with a common sense approach;
• Experience isn’t a deal breaker but a passion for looking after people and genuine interest in the leisure industry would be of benefit.

Full training will be provided to enable you to feel confident in your role. This position may be subject to a DBS check.

What’s in it for you?

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
• Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
• Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
• Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care: We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

• Your Voice Matters: Regular surveys that value your input.
• Real Action: “You said, we did”—because we listen and respond.
• Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.

Want to hear more about ‘Life at Eden?’ Follow us on Instagram @ehcpeople