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- Tasks: Join us as a Hospitality Apprentice, mastering food service and rotating through key hotel departments.
- Company: Eden Hotel Collection is an award-winning boutique hotel group, recognised for its exceptional workplace culture.
- Benefits: Enjoy 31 days of leave, monthly tips, exclusive discounts, and comprehensive health plans.
- Why this job: Kickstart your luxury hospitality career in a supportive environment that values your growth and wellbeing.
- Qualifications: No experience needed; just bring enthusiasm, a positive attitude, and a willingness to learn.
- Other info: Work flexible hours, including weekends, in a dynamic setting where every day is unique.
We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence.
Launch Your Career in Luxury Hospitality. Are you ready to begin a career that’s fast-paced, rewarding, and full of opportunity? Whether you dream of becoming a hotel manager, a guest experience leader, or a master of events and service, our General Hospitality Apprenticeship is the ideal way to start your journey.
Eden Hotel Collection – Winners of Springboard’s Best Employer and Top 30 Best Places to Work – are offering an opportunity to build a career with one of the UK’s most prestigious boutique hotel groups.
What Makes This Different?
This Level 2 Hospitality Apprenticeship, delivered in partnership with HIT Training, offers more than just a qualification. You’ll become a valued member of the Eden team from day one, earning while you learn, and rotating through core departments to discover your strengths and passion.
Instead of attending college weekly, your dedicated HIT trainer will visit your hotel to deliver bespoke, hands-on training and one-to-one support — all while you gain real-world experience in an award-winning hospitality setting.
What You’ll Be Doing
- Begin by mastering food and beverage service — the heart of guest interaction.
- Rotate through departments including reception, housekeeping, and guest services.
- Gain confidence, transferable skills, and industry knowledge that lays the foundation for a successful hospitality career.
- Learn from experienced professionals in beautiful, dynamic hotel environments where no two days are the same.
What We’re Looking For
You don’t need previous experience — just a great attitude and a passion for hospitality. To thrive in this role, you’ll need to:
- Be enthusiastic, proactive, and eager to learn.
- Communicate well and enjoy working as part of a team.
- Bring energy, curiosity, and a “can-do” mindset to every shift.
- Be comfortable working weekends — our hotels are at their best when they’re buzzing.
What’s in it for you?
- A minimum of 30 hours per week (across 5 days, including training).
- The chance to discover which area of hospitality best suits you — and pursue it.
- At Eden, we don’t just teach the skills — we mentor talent, reward ambition, and create future spa leaders.
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care
We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: “You said, we did”—because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives.
Contact Detail:
Eden Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Apprentice
✨Tip Number 1
Research the Eden Hotel Collection and their values. Understanding their commitment to employee wellbeing and their award-winning culture will help you align your passion for hospitality with their mission during any conversations or interviews.
✨Tip Number 2
Prepare to showcase your enthusiasm and proactive attitude. Think of examples from your life where you've demonstrated these qualities, as they are key traits that the Eden team is looking for in a candidate.
✨Tip Number 3
Network with current or former employees of the Eden Hotel Collection. They can provide valuable insights into the company culture and what it’s like to work there, which can help you tailor your approach when applying.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to work weekends. Since the hotels are busiest during this time, showing that you're prepared to meet this requirement will demonstrate your commitment to the role.
We think you need these skills to ace Hospitality Apprentice
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description for the Hospitality Apprentice position. Understand the key responsibilities and the skills required, such as enthusiasm, teamwork, and a proactive attitude.
Tailor Your CV: Make sure your CV highlights any relevant skills or experiences, even if they are not directly related to hospitality. Emphasise your ability to work in a team, communicate effectively, and your eagerness to learn.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your desire to grow within the industry. Mention why you want to work for Eden Hotel Collection specifically and how you align with their values of Heart, Honesty, Spirit, and Team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional. A polished application shows attention to detail.
How to prepare for a job interview at Eden Hotel Collection
✨Show Your Enthusiasm
Make sure to express your passion for hospitality during the interview. Share why you want to work in this field and what excites you about the role. A positive attitude can go a long way!
✨Demonstrate Team Spirit
Since teamwork is crucial in hospitality, be prepared to discuss examples of how you've worked well with others in the past. Highlight your ability to communicate effectively and support your colleagues.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the company culture, training opportunities, and career progression. This shows that you're genuinely interested in the role and eager to learn more.
✨Be Ready for Practical Scenarios
You might be asked to handle hypothetical situations related to guest service or teamwork. Think about how you would approach these scenarios and be ready to demonstrate your problem-solving skills.
