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For Companies At a Glance
- Tasks: Deliver luxury treatments and lead a talented spa team to exceed guest expectations.
- Company: Award-winning hotel recognised for excellence in hospitality and employee satisfaction.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in the luxury spa industry.
- Qualifications: NVQ Level 3/4 in Beauty/Spa Therapy and experience in a luxury setting.
- Other info: Opportunity for career growth and to champion innovative treatment techniques.
The predicted salary is between 36000 - 60000 £ per year.
We’re proud winners of the AA Small Hotel Group of the year, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the 2025 Springboard Awards for Excellence.
What You’ll Be Doing
- Delivering luxury treatments to the highest standard, exceeding guest expectations every time.
- Acting as a role model for the spa team, setting benchmarks in guest experience, treatment delivery, and professional standards.
- Leading training and development for our therapists and apprentices, ensuring continuous upskilling and confidence across the team.
- Driving treatment and operational excellence: from diary and stock management to retail and revenue opportunities.
- Supporting the Spa Manager by stepping into leadership duties when required.
- Championing innovative techniques such as Hands-Free Massage, ensuring the team can build long and fulfilling careers.
What We’re Looking For
- A qualified Beauty/Spa Therapist with NVQ Level 3/4.
- Proven experience in a luxury spa or hotel environment.
- A genuine passion for both delivering treatments and helping others to grow and develop their skills.
- Strong organisational and operational abilities, with the confidence to balance treatments, training, and spa operations.
- Excellent communication and coaching skills — you enjoy sharing your knowledge, giving feedback, and inspiring confidence in others.
- A natural leader with empathy and patience, able to motivate, mentor, and build a high-performing team.
- Flexibility to work weekends.
Head Therapist/ Trainer in High Bentham employer: Eden Hotel Collection
Contact Detail:
Eden Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Therapist/ Trainer in High Bentham
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and hospitality industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone, and that could lead you straight to your dream job!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of your treatments or training sessions, bring it along to interviews. We love seeing what you can do, and it gives us a taste of how you’ll exceed guest expectations right from the start.
✨Tip Number 3
Be ready to chat about your passion for the industry. When you’re in an interview, let your enthusiasm shine through! Talk about your experiences, what drives you, and how you can help our team grow. We want to see that spark!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. So, don’t hesitate—send in your application and let’s get the conversation started!
We think you need these skills to ace Head Therapist/ Trainer in High Bentham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for beauty and spa therapy shine through. We want to see how much you love delivering treatments and helping others grow in their careers.
Tailor Your Experience: Make sure to highlight your relevant experience in luxury spa or hotel environments. We’re looking for specific examples that demonstrate your skills and how you've exceeded guest expectations in the past.
Be a Team Player: Emphasise your ability to lead and mentor others. Share stories about how you've supported your team and contributed to a positive working environment. We value collaboration and want to know how you can help us build a high-performing team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Eden Hotel Collection
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the luxury treatments offered by the spa. Be prepared to discuss your experience with specific techniques, especially any innovative methods like Hands-Free Massage. This shows your passion and expertise, which is crucial for a Head Therapist role.
✨Showcase Your Leadership Skills
Since this position involves leading a team, be ready to share examples of how you've successfully trained or mentored others in the past. Highlight your ability to inspire confidence and motivate your team, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Prowess
Talk about your experience with diary and stock management, and how you’ve balanced operational tasks with delivering treatments. Providing specific examples of how you’ve improved efficiency or revenue opportunities will set you apart from other candidates.
✨Communicate with Confidence
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing your coaching style and how you provide feedback. This will help convey your strong interpersonal skills, which are essential for building a high-performing team.
