At a Glance
- Tasks: Deliver luxury treatments and lead a team of therapists in a top-rated spa.
- Company: Award-winning spa known for employee wellbeing and engagement.
- Benefits: Generous time off, monthly tips, and discounts on services.
- Other info: Join a supportive team that values your growth and success.
- Why this job: Step into a leadership role while still enjoying hands-on treatment work.
- Qualifications: NVQ Level 3/4 in Beauty/Spa Therapy and experience in luxury environments.
The predicted salary is between 36000 - 60000 £ per year.
This is a unique role that blends delivering exceptional treatments with leading operational excellence, mentoring, and inspiring our therapists and apprentices. A newly created role within our 5 bubble spa rated boutique spa which we anticipate adding real value to the spa, customers and team.
What you’ll be doing:
- Delivering luxury treatments to the highest standard, exceeding guest expectations every time.
- Acting as a role model for the spa team, setting benchmarks in guest experience, treatment delivery, and professional standards.
- Leading training and development for our therapists and apprentices, ensuring continuous upskilling and confidence across the team.
- Driving treatment and operational excellence: from diary and stock management to retail and revenue opportunities.
- Supporting the Spa Manager by stepping into leadership duties when required.
- Championing innovative techniques such as Hands-Free Massage, ensuring the team can build long and fulfilling careers.
What we’re looking for:
- A qualified Beauty/Spa Therapist with NVQ Level 3/4.
- Proven experience in a luxury spa or hotel environment.
- A genuine passion for both delivering treatments and helping others to grow and develop their skills.
- Strong organisational and operational abilities, with the confidence to balance treatments, training, and spa operations.
- Excellent communication and coaching skills — you enjoy sharing your knowledge, giving feedback, and inspiring confidence in others.
- A natural leader with empathy and patience, able to motivate, mentor, and build a high-performing team.
- Flexibility to work weekends and bank holidays.
What’s in it for me?
- The chance to step up from Senior Therapist to a leadership and training role, while still keeping hands-on with treatments.
- Training in advanced techniques to protect your career longevity.
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
Head Therapist/ Trainer - Spa employer: Eden Hotel Collection
Eden Hotel Collection is an exceptional employer, recognised for its commitment to employee wellbeing and development, making it a top choice for those seeking a fulfilling career in hospitality. With generous benefits including 31 days of leave, monthly tips, and opportunities for professional growth through advanced training techniques, you will thrive in a supportive environment that values your contributions. Join a team that has been awarded for excellence and is dedicated to creating a positive work culture where your passion for spa treatments and mentoring can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Head Therapist/ Trainer - Spa
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend events, workshops, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you get the chance, offer to demonstrate your treatment techniques or share your knowledge during interviews. This not only highlights your expertise but also shows your passion for mentoring and developing others.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to spas or hotels you admire and express your interest in working with them. A personal touch can make all the difference!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our award-winning team. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Head Therapist/ Trainer - Spa
Some tips for your application 🫡
Show Your Passion:Let us see your genuine enthusiasm for the role! Share your love for delivering luxury treatments and helping others grow. A personal touch can really make your application stand out.
Tailor Your CV:Make sure your CV reflects the skills and experiences that match our job description. Highlight your qualifications, especially your NVQ Level 3/4, and any relevant experience in luxury spa environments.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this unique role. Mention how you can inspire and mentor our team while maintaining operational excellence. Be yourself!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Eden Hotel Collection
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the luxury treatments offered at the spa. Be ready to discuss your experience with specific techniques and how you can exceed guest expectations. This shows your passion and expertise, which is crucial for a role that blends treatment delivery with leadership.
✨Showcase Your Leadership Skills
Prepare examples of how you've mentored or trained others in previous roles. Highlight your ability to inspire confidence and motivate a team. This will demonstrate that you’re not just a great therapist but also a natural leader who can elevate the entire spa experience.
✨Emphasise Your Organisational Abilities
Be ready to discuss how you manage your time and resources effectively. Talk about your experience with diary management, stock control, and driving revenue opportunities. This will show that you can balance operational excellence with delivering top-notch treatments.
✨Express Your Passion for Growth
Share your enthusiasm for continuous learning and development, both for yourself and your team. Discuss any advanced techniques you’re interested in or have already mastered. This aligns perfectly with the spa's commitment to employee wellbeing and career longevity.
