F&B Assistant

F&B Assistant

Kidderminster Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in food and beverage service, ensuring a fantastic guest experience.
  • Company: Join the award-winning Eden Hotel Collection, recognised for employee wellbeing and engagement.
  • Benefits: Enjoy 31 days off, monthly tips, exclusive discounts, and health plans.
  • Why this job: Be part of a supportive culture that values your voice and growth.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and passion!
  • Other info: Experience a workplace focused on sustainability and inclusivity.

The predicted salary is between 24000 - 36000 £ per year.

** We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence**

Thank you for recognising this great opportunity, join us and you’ll get the benefit of:

At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)—which means you’re joining a team that values your happiness, growth, and success every step of the way.

  • Generous Time Off: 31 days of leave, increasing to 33 with service.
  • Monthly Tips: Fairly shared service charge/gratuities, all paid on second pay date in the month.
  • Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
  • Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
  • Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
  • Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
  • Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
  • The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
  • Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
  • Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
  • Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
  • Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
  • Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

  • Your Voice Matters: Regular surveys that valueyourinput.
  • Real Action: “You said, we did”—because we listen and respond.
  • Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.

Want to hear more about ‘Life at Eden’? Follow us on Instagram @ehcpeople

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F&B Assistant employer: Eden Hotel Collection

At Eden Hotel Collection, we pride ourselves on being an award-winning employer, recognised for our commitment to employee wellbeing and engagement. With generous benefits including 31 days of leave, exclusive discounts, and a culture that values collaboration and inclusivity, we offer a supportive environment where you can thrive and grow in your career. Join us in a workplace that not only celebrates your contributions but also invests in your personal and professional development.
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Contact Detail:

Eden Hotel Collection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land F&B Assistant

Tip Number 1

Familiarise yourself with Eden Hotel Collection's values and culture. They emphasise collaboration, care, and inclusivity, so showcasing your alignment with these values during any interactions can set you apart.

Tip Number 2

Engage with their social media, especially Instagram. Following @ehcpeople can give you insights into their team dynamics and workplace culture, which you can reference in conversations or interviews.

Tip Number 3

Highlight any experience you have in hospitality or customer service. Given their recognition as a top employer in the industry, demonstrating your passion for providing excellent service will resonate well with them.

Tip Number 4

Prepare to discuss how you can contribute to their wellbeing initiatives. With a strong focus on employee support and development, showing that you value these aspects can make a positive impression.

We think you need these skills to ace F&B Assistant

Customer Service Skills
Teamwork and Collaboration
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Multitasking
Basic Food and Beverage Knowledge
Cash Handling Skills
Health and Safety Awareness
Positive Attitude
Ability to Work Under Pressure
Interpersonal Skills

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Eden Hotel Collection's values and commitment to employee wellbeing. Highlight how your personal values align with theirs in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in food and beverage service. Emphasise any customer service roles or hospitality experience that showcases your skills.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for working in an award-winning environment. Mention specific aspects of their culture that resonate with you.

Showcase Your Soft Skills: In your application, highlight soft skills such as teamwork, communication, and adaptability. These are crucial in the hospitality industry and will demonstrate your fit for the F&B Assistant role.

How to prepare for a job interview at Eden Hotel Collection

Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your love for food and beverage service, as well as your commitment to providing excellent customer service.

Research the Company Culture

Familiarise yourself with Eden Hotel Collection's values and recent achievements. Understanding their focus on employee wellbeing and collaboration will help you align your answers with their culture, showing that you're a great fit for their team.

Prepare for Behavioural Questions

Expect questions that assess how you've handled situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, demonstrating your problem-solving skills and ability to work in a team.

Ask Thoughtful Questions

Prepare a few insightful questions to ask at the end of the interview. This shows your genuine interest in the role and the company. You might inquire about opportunities for growth or how they support employee wellbeing, which aligns with their values.

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