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- Tasks: Welcome guests, manage bookings, and ensure a smooth spa experience.
- Company: Join a luxurious spa with a focus on customer satisfaction.
- Benefits: Generous time off, monthly tips, and exclusive discounts.
- Other info: Perfect for those who love hospitality and want to grow in a vibrant environment.
- Why this job: Be the friendly face that helps guests unwind and enjoy their stay.
- Qualifications: Great people skills, tech-savvy, and flexible availability.
The predicted salary is between 20000 - 25000 £ per year.
What you’ll be doing? As Spa Receptionist, you will ensure our customers feel welcome and at ease the moment they come through the door. Whether they visit the gym, are a regular spa guest, or have a day/stay of relaxation and spa pampering planned, it's your warm and friendly greeting that sets the tone for our customer's experience. You’ll take treatment bookings and payments, answer membership and treatment enquiries and work closely with the therapy team to ensure a busy day runs like clockwork in our spa. You’ll also support your manager to maximise revenue through proactive product sales and careful treatment diary management. You will provide information on hotel services and most importantly, as their host, make our guests feel welcome and help them unwind during their stay.
What you’ll need? To be well presented, confident and have natural people skills. To be tech savvy with the ability to manage bookings within our 'prem spa' booking engine. Ideally, you will have direct experience within a hotel or spa environment, however, more important is your ability to provide great service and build rapport with guests. The ideal candidate must be able to work flexible hours, including regular weekends and bank holidays.
What’s in it for you? Generous Time Off: 31 days of leave, increasing to 33 with service. Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month. Discounts.
Spa Receptionist - Spa in Devon employer: Eden Hotel Collection
Contact Detail:
Eden Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist - Spa in Devon
✨Tip Number 1
First things first, make sure you know the ins and outs of the spa industry. Brush up on your knowledge about treatments and services so you can chat confidently with potential employers. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Networking is key! Reach out to people in the industry, whether it's through LinkedIn or local events. A friendly chat can lead to opportunities that aren’t even advertised yet. Plus, it’s a great way to get insider tips on what employers are really looking for.
✨Tip Number 3
When you land that interview, don’t just focus on your skills—show off your personality! As a Spa Receptionist, being warm and welcoming is crucial. Practice your greeting and think about how you can make guests feel at ease right from the start.
✨Tip Number 4
Finally, apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It gives you a chance to stand out and show your enthusiasm for the role. Plus, we’re always on the lookout for passionate individuals like you!
We think you need these skills to ace Spa Receptionist - Spa in Devon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your warm and friendly side. Remember, as a Spa Receptionist, your vibe sets the tone for our guests' experience.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight any relevant experience you have in hospitality or customer service, and mention how your skills align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep everything organised!
How to prepare for a job interview at Eden Hotel Collection
✨Know the Spa Inside Out
Before your interview, make sure you research the spa and its services thoroughly. Familiarise yourself with the treatments offered, the booking system, and any special promotions. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Spa Receptionist, your ability to connect with guests is crucial. During the interview, be prepared to share examples of how you've provided excellent customer service in the past. Practice your warm greetings and friendly demeanour, as this will set the tone for how you interact with guests.
✨Demonstrate Your Tech Savviness
Since you'll be using the 'prem spa' booking engine, it's important to showcase your comfort with technology. If you have experience with similar systems, mention it! If not, express your willingness to learn quickly and adapt to new software.
✨Flexibility is Key
The job requires working flexible hours, including weekends and bank holidays. Be honest about your availability during the interview and highlight your willingness to accommodate the needs of the spa. This shows that you're committed and ready to be a team player.