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- Tasks: Manage the reception desk at night, assist guests, and ensure hotel security.
- Company: Award-winning hotel known for its excellent work culture and employee satisfaction.
- Benefits: 31 days of leave, monthly tips, and discounts on services.
- Other info: Live-in accommodation available in a remote location.
- Why this job: Join a top-rated team and make a difference in guest experiences.
- Qualifications: Warm personality, attention to detail, good communication skills, and self-motivated.
The predicted salary is between 22000 - 26000 £ per year.
We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2025 by The Caterer, and recently crowned Best Employer at the 2025 Springboard Awards for Excellence.
Please note: our hotel is in a very remote location and is not accessible by public transport. Live in accommodation available.
What you’ll be doing?
As Night Porter, you will be responsible for managing our Reception desk over the night time period, taking over from our Reception team and handing back over the following morning. You will be on hand for any guest liaison during the night and providing general hotel security. You may also be helping with room set up’s, assisting with luggage and serving drinks – all with a friendly and warm approach.
What you’ll need?
- To have a genuine, warm professional manner;
- Strong attention to detail and to be IT savvy, ensuring we ‘get it right first time’ whether that be someone’s room allocation, their bill or in just being intuitive enough to notice the details as small as what type of tea they like;
- Good communication skills, and level of English – both written and spoken;
- Self motivated and proactive in keeping busy during the night shift;
- To be physically fit; and comfortable with lone working.
This Night Porter role is 40 hrs (typical hours - 10.30pm-7am) based upon 5/7 nights per week.
What’s in it for you?
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts
Night Porter - Front of House in Devon employer: Eden Hotel Collection
Contact Detail:
Eden Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - Front of House in Devon
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Be proactive and visit the hotel in person if you can. Introduce yourself to the team and express your interest in the Night Porter role. A friendly face can make a lasting impression!
✨Tip Number 3
Prepare for an informal chat! If you get the chance to speak with someone from the hotel, be ready to showcase your warm professional manner and attention to detail. Share examples of how you've gone the extra mile for guests in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Porter - Front of House in Devon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re looking for someone who can connect with our guests just as much as they can manage the reception desk.
Tailor Your Application: Make sure to tailor your application specifically for the Night Porter role. Highlight your relevant experience and skills that match what we’re looking for, like your attention to detail and communication skills. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight key experiences or skills, but make sure it flows nicely. We want to get to know you without sifting through too much fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re following the right process and gives you a chance to explore more about our hotel and what we stand for. We can’t wait to hear from you!
How to prepare for a job interview at Eden Hotel Collection
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Familiarise yourself with its history, awards, and what makes it stand out in the hospitality industry. This will not only impress the interviewers but also help you understand the culture and values of the place.
✨Showcase Your Communication Skills
As a Night Porter, you'll need to communicate effectively with guests and staff. During the interview, practice clear and confident communication. Share examples of how you've successfully handled guest interactions or resolved issues in the past to demonstrate your skills.
✨Highlight Your Attention to Detail
The job requires a keen eye for detail, so be prepared to discuss specific instances where your attention to detail made a difference. Whether it's remembering a guest's preferences or ensuring security protocols are followed, showcasing this skill will set you apart.
✨Prepare for Lone Working Scenarios
Since the role involves working alone during night shifts, think about how you would handle various situations independently. Be ready to discuss your self-motivation strategies and how you keep busy during quieter times, as this will show you're proactive and reliable.