At a Glance
- Tasks: Set up meeting spaces, greet guests, and ensure a smooth conference experience.
- Company: Join an award-winning hotel group recognised for employee wellbeing and engagement.
- Benefits: Generous time off, monthly tips, exclusive discounts, and health plans.
- Other info: Enjoy a culture of inclusivity and sustainability with excellent career development opportunities.
- Why this job: Be part of a collaborative team that values your growth and happiness.
- Qualifications: No specific qualifications required; just a passion for hospitality and teamwork.
The predicted salary is between 20000 - 30000 £ per year.
What you’ll be doing?
As a Conference Porter, main responsibilities will include:
- To be responsible for ensuring that meeting space is set up as per guest requirements and according to EHC conference standards
- Ensure that meeting/function space is always clean and presentable
- To meet and greet guests upon arrival
- To service lunch and refreshments breaks on time and according to EHC standards
- Clean out rooms at the end of functions and re-set rooms for next function
- Ensure all equipment are kept in a safe and tidy condition
- To direct guests to areas of the hotel
- To ensure guests are helped at all times
Thank you for recognising this great opportunity, join us and you’ll get the benefit of:
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second pay date in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care
We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: “You said, we did”—because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.
Want to hear more about ‘Life at Eden’? Follow us on Instagram @ehcpeople
Conference Porter employer: Eden Hotel Collection
Eden Hotel Collection is an award-winning employer that prioritises employee wellbeing, engagement, and recognition, making it a fantastic place to work as a Conference Porter. With generous time off, exclusive discounts, and a culture of collaboration and care, you will thrive in an inclusive environment that values your voice and supports your growth through various development programmes. Join us and be part of a team that celebrates success and fosters a genuine commitment to equity and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Conference Porter
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine in front of the interview panel.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart appearance shows that you respect the opportunity and are serious about landing the job. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Conference Porter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Conference Porter role. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and enthusiasm.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our amazing company culture there!
How to prepare for a job interview at Eden Hotel Collection
✨Know the Company Inside Out
Before your interview, take some time to research Eden Hotel Collection. Familiarise yourself with their values, recent awards, and what makes them a great place to work. This will not only impress your interviewers but also help you understand how you can contribute to their success.
✨Showcase Your Customer Service Skills
As a Conference Porter, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to meet and greet guests warmly will show that you’re a perfect fit for their team.
✨Be Ready for Practical Scenarios
Expect questions or scenarios related to setting up meeting spaces and handling refreshments. Think about how you would ensure everything runs smoothly and on time. Practising these scenarios can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth, or how they support employee wellbeing. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
