At a Glance
- Tasks: Ensure exceptional cleanliness and enhance guest experiences with thoughtful touches.
- Company: Award-winning hotel group recognised for employee wellbeing and engagement.
- Benefits: Generous time off, monthly tips, exclusive discounts, and health plans.
- Other info: Opportunities for growth through apprenticeships and leadership programmes.
- Why this job: Join a supportive team where your contributions truly matter.
- Qualifications: Commitment to cleanliness, fitness for the role, and a friendly attitude.
The predicted salary is between 22000 - 26000 € per year.
What you’ll be doing?
As a Room Attendant, you will be a vital cog in our team and vital to our overall guest experience. This role is perfect for those that take a real pride in their work, love cleaning and want a role that allows time to focus on the little touches. Our turn down service is offered to enhance the guest experience and where you will prepare their room for the evening including leaving any hotel specific touches such as camomile tea and a cookie, turning down the bed, and adding soft lighting.
What you’ll need?
- To be committed to deliver exceptional cleanliness within hotel bedrooms and public areas;
- You may be interacting with our guests so a welcoming smile is essential as is conversational English;
- Being a Room Attendant is hard but rewarding work, and will require a level of fitness in order to complete this vital role;
- Previous experience within a similar role would be desirable, although full training will be provided in the use of chemicals, cleanliness and equipment;
- You will be a good team player with an enthusiastic approach to exceeding guests’ expectations.
What’s in it for you?
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care
We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: “You said, we did”—because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.
Room Attendant - Housekeeping in Cheltenham employer: Eden Hotel Collection
Eden Hotel Collection is an award-winning employer that prioritises employee wellbeing, engagement, and recognition, making it a fantastic place to work as a Room Attendant. With generous time off, competitive benefits, and a culture of collaboration and care, employees are supported in their personal and professional growth while contributing to an exceptional guest experience. Join a team that values your happiness and success, and be part of a workplace where your voice truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant - Housekeeping in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your conversational English! Since you'll be interacting with guests, being able to chat comfortably is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your enthusiasm! When you meet the team, let your passion for cleanliness and guest satisfaction shine through. A positive attitude can make all the difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates there.
We think you need these skills to ace Room Attendant - Housekeeping in Cheltenham
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know how much you love cleaning and taking pride in your work. Share any experiences that highlight your attention to detail and commitment to creating a welcoming environment for guests.
Be Personable:Since you'll be interacting with guests, it's important to convey your friendly nature in your application. A warm tone and conversational English can go a long way in making a great first impression!
Highlight Team Spirit:We value teamwork, so make sure to mention any previous experiences where you worked well with others. Show us that you're enthusiastic about exceeding guests' expectations together with your team.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the role right from the start!
How to prepare for a job interview at Eden Hotel Collection
✨Know the Company
Before your interview, take some time to research Eden Hotel Collection. Familiarise yourself with their awards and values, like their commitment to employee wellbeing and sustainability. This will show that you’re genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is key. During the interview, be ready to discuss how you ensure cleanliness and create a welcoming atmosphere. Share specific examples from past experiences where you went the extra mile to enhance guest satisfaction.
✨Practice Conversational English
Since you’ll be interacting with guests, it’s important to demonstrate your conversational English skills. Practise common hospitality phrases and scenarios with a friend or family member to boost your confidence and fluency.
✨Emphasise Teamwork and Enthusiasm
Eden Hotel Collection values good team players. Be prepared to talk about your previous experiences working in a team and how you contribute positively to group dynamics. Show your enthusiasm for exceeding guests’ expectations and how you can bring that energy to their team.
