Guest Experience Concierge in Cheltenham

Guest Experience Concierge in Cheltenham

Cheltenham Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Welcome guests, manage check-ins/outs, and create memorable experiences.
  • Company: Eden Hotel Collection, an award-winning employer with a values-led culture.
  • Benefits: Opportunities for career growth, supportive team, and focus on wellbeing.
  • Other info: Fast-paced environment with plenty of opportunities to develop your career.
  • Why this job: Join a passionate team and make a real impact on guest experiences.
  • Qualifications: Strong English communication skills and a passion for service.

The predicted salary is between 25000 - 30000 Β£ per year.

Eden Hotel Collection is seeking a Receptionist to warmly welcome guests, manage check-in/out, and coordinate with teams to deliver memorable experiences.

You will handle reservations, answer queries with confidence, and ensure accurate billing in a fast-paced environment.

We value passion for service and strong English communication, with opportunities to grow within a values-led, award-winning employer.

Join a supportive team focused on wellbeing and career development.

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Guest Experience Concierge in Cheltenham employer: Eden Hotel Collection

Eden Hotel Collection is an exceptional employer that prioritises the growth and development of its employees through a unique apprenticeship programme. Located in the picturesque Stratford-upon-Avon, we offer a supportive work culture where you can earn while you learn, gaining valuable experience and a Level 3 qualification in Beauty, Wellbeing & Holistic Therapy. Join us to be part of a passionate team dedicated to delivering luxury spa services, with flexible working hours and opportunities for personal and professional advancement.

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Contact Details:

Eden Hotel Collection Recruitment Team

We think you need these skills to ace Guest Experience Concierge in Cheltenham

Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability
Teamwork
Customer Service