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- Tasks: Provide top-notch customer service and assist guests with check-ins.
- Company: Join a prestigious hotel group known for excellence.
- Benefits: Flexible part-time hours, trainee opportunities, and a focus on employee wellbeing.
- Why this job: Be the face of an award-winning team and create memorable guest experiences.
- Qualifications: Strong interpersonal skills and attention to detail are essential.
The predicted salary is between 1300 - 1600 £ per month.
A prestigious hotel group in Cheltenham is looking for a Receptionist to provide excellent customer service. You will be the first and last point of contact for guests, assisting with check-ins and ensuring a pleasant stay.
The role, requiring 24 hours of work across three days, emphasizes strong interpersonal skills and attention to detail, with trainee opportunities available. This is an exciting chance to be part of an award-winning team that values employee wellbeing and development.
Award-Winning Hotel Receptionist — Part-Time 24h/wk in Cheltenham employer: Eden Hotel Collection
Contact Detail:
Eden Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Award-Winning Hotel Receptionist — Part-Time 24h/wk in Cheltenham
✨Tip Number 1
Make sure to research the hotel group before your interview. Knowing their values and what makes them award-winning will help you stand out. We want to see that you’re genuinely interested in being part of our team!
✨Tip Number 2
Practice your interpersonal skills! Role-play common scenarios you might face at the reception, like handling guest complaints or assisting with check-ins. This will show us you’re ready to provide excellent customer service right from the start.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a hospitality role. We recommend smart attire that reflects the prestigious nature of the hotel. It shows us you take the opportunity seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our award-winning team.
We think you need these skills to ace Award-Winning Hotel Receptionist — Part-Time 24h/wk in Cheltenham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond for guests in the past, so share those stories that showcase your interpersonal skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the Receptionist role. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Attention to Detail is Key: Since this role requires strong attention to detail, make sure your application is free from typos and errors. We appreciate a polished application that reflects your commitment to quality—just like the service we provide to our guests!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our award-winning team!
How to prepare for a job interview at Eden Hotel Collection
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel group. Familiarise yourself with their values, services, and any awards they've won. This will not only impress the interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Interpersonal Skills
As a receptionist, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully handled customer interactions or resolved issues. This will demonstrate your ability to provide excellent customer service, which is crucial for the role.
✨Attention to Detail is Key
During the interview, highlight your attention to detail. You might be asked about how you manage tasks like check-ins or handling guest requests. Share specific instances where your meticulousness made a difference in a previous job or situation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.