At a Glance
- Tasks: Keep the pool and gym areas clean while building rapport with guests.
- Company: Join a vibrant spa team focused on guest experience and wellbeing.
- Benefits: Enjoy generous time off, monthly tips, and exclusive discounts.
- Other info: Full training provided, with opportunities for growth and development.
- Why this job: Make a difference in guests' experiences while working in a fun environment.
- Qualifications: Friendly attitude and a passion for the leisure/spa industry are key.
The predicted salary is between 20000 - 25000 £ per year.
As a Spa Public Area Cleaner, you will be a visible presence in and around the pool area, greeting guests and building a rapport with members or residents alike. You will be working within company and legal guidelines, keeping yourself, colleagues and customers safe within the pool area. This is a varied and interesting role that will encompass the pool area and treatment rooms in our Elan Spa. Your role will involve ensuring the pool, gym and changing areas are clean and tidy, towels are replenished, and guests adhere to session timings, and supporting the Spa Therapists with the preparation and cleaning of the treatment rooms in the Elan Spa.
Responsibilities
- Maintain cleanliness and tidiness of the pool, gym, and changing areas; replenish towels as needed; ensure guests adhere to session timings.
- Greet guests and build rapport with members or residents while adhering to company and legal guidelines.
- Support Spa Therapists with the preparation and cleaning of treatment rooms in the Elan Spa.
Qualifications and Your Profile
- Fantastic interpersonal skills, friendly and enthusiastic.
- The confidence to build relationships with guests and members of the hotel team.
- Attention to detail with a common sense approach.
- Experience isn’t a deal breaker but a passion for looking after people and genuine interest in the leisure/spa industry would be of benefit.
- Full training will be provided to enable you to feel confident in your role.
Benefits and Culture
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: Financial, mental, and physical wellbeing support via supportive teams and Hospitality Action.
- Employee Comm's: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
- A Culture of Collaboration and Care: Your Voice Matters (regular surveys), Real Action (you said, we did), Sustainability Focus (employee champions at every hotel and HQ).
Spa Cleaner - Spa employer: Eden Hotel Collection Limited
Eden Hotel Collection is an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With generous time off, extensive wellbeing plans, and opportunities for personal growth through apprenticeships and leadership programmes, employees can thrive both personally and professionally. Located in a stunning spa environment, the role of Spa Public Area Cleaner not only allows you to engage with guests but also provides access to exclusive perks and a collaborative atmosphere that prioritises employee wellbeing.
Contact Details:
Eden Hotel Collection Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Cleaner - Spa
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Eden Hotel Collection Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Eden Hotel Collection Limited
Don't be shy about reaching out to Eden Hotel Collection Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Cleaner - Spa
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Eden Hotel Collection Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Eden Hotel Collection Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
