Room Attendant in Cheltenham

Room Attendant in Cheltenham

Cheltenham Full-Time No working from home possible
Eden Hotel Collection Limited

At a Glance

  • Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
  • Company: Join an award-winning hotel group recognised for employee wellbeing and engagement.
  • Benefits: Enjoy 31 days of leave, monthly tips, and exclusive discounts at over 800 retailers.
  • Other info: Access to wellbeing resources, career development programmes, and a culture of collaboration.
  • Why this job: Be part of a supportive team that values your happiness and growth.
  • Qualifications: No specific qualifications needed, just a positive attitude and willingness to learn.

**We’re proud winners of the AA Small Hotel Group of the year 2024-25 and recently crowned Best Employer at the 2025 Springboard Awards for Excellence**

What you’ll be doing?

As a Room Attendant, you will be a vital cog in our team and vital to our overall guest experience. This role is perfect for those that take a real pride in their work, love cleaning and want a role that allows time to focus on the little touches.

What you’ll need?

  • To be committed to deliver exceptional cleanliness within hotel bedrooms and public areas;
  • You may be interacting with our guests so a welcoming smile is essential as is conversational English;
  • Being a Room Attendant is hard but rewarding work, and will require a level of fitness in order to complete this vital role;
  • Previous experience within a similar role would be desirable, although full training will be provided in the use of chemicals, cleanliness and equipment;
  • You will be a good team player with an enthusiastic approach to exceeding guests’ expectations.

What's in it for you?

At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in 2023, 2024 and 2025!)—which means you’re joining a team that values your happiness, growth, and success every step of the way.

  • Generous Time Off: 31 days of leave, increasing to 33 with service.
  • Monthly Tips: Fairly shared service charge/gratuities, all paid on second pay date in the month.
  • Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
  • Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
  • Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
  • Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
  • Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
  • The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
  • Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
  • Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
  • Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
  • Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
  • Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

  • Your Voice Matters: Regular surveys that valueyourinput.
  • Real Action: “You said, we did”— because we listen and respond.
  • Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.


INDMP

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Room Attendant in Cheltenham employer: Eden Hotel Collection Limited

As a Night Porter at our hotel, you will join a vibrant team dedicated to providing exceptional guest experiences while enjoying a supportive work culture that prioritises your wellbeing and growth. With generous time off, exclusive discounts, and comprehensive health plans, we ensure our employees feel valued and empowered. Located in a dynamic area, our commitment to inclusivity and personal development makes us an excellent employer for those seeking meaningful and rewarding employment.

Eden Hotel Collection Limited

Contact Details:

Eden Hotel Collection Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Room Attendant in Cheltenham

Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances in the hospitality industry. You never know who might have a lead on a Room Attendant position or can put in a good word for you.

Tip Number 2

Don’t underestimate the power of social media! Follow Eden Hotel Collection on platforms like LinkedIn and Instagram. Engage with their posts and show your enthusiasm for their values and culture—it could catch someone’s eye!

Tip Number 3

Prepare for interviews by researching common questions for Room Attendants. Practice your responses, focusing on how your skills align with their commitment to employee wellbeing and teamwork.

Tip Number 4

Apply directly through our website! It shows initiative and gives you a chance to highlight your passion for working with a values-led employer like Eden Hotel Collection. Plus, it’s super easy to do!

We think you need these skills to ace Room Attendant in Cheltenham

Attention to Detail
Time Management
Customer Service Skills
Teamwork
Communication Skills
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining our team.

Tailor Your Application:Make sure to tailor your application to the Room Attendant role. Highlight any relevant experience or skills that match what we’re looking for. It shows us you’ve done your homework and are genuinely interested in the position!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what really matters—your qualifications and enthusiasm for the role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture there.

How to prepare for a job interview at Eden Hotel Collection Limited

Know the Company Inside Out

Before your interview, take some time to research Eden Hotel Collection. Familiarise yourself with their values, recent awards, and employee benefits. This will not only show your genuine interest but also help you align your answers with what they value in a Room Attendant.

Showcase Your Attention to Detail

As a Room Attendant, attention to detail is crucial. During the interview, be ready to share examples of how you've demonstrated this skill in previous roles. Whether it’s about maintaining cleanliness or ensuring guest satisfaction, specific anecdotes will make your case stronger.

Emphasise Teamwork and Collaboration

Eden Hotel Collection prides itself on a culture of collaboration. Be prepared to discuss how you’ve worked effectively in teams before. Highlight any experiences where you contributed to a positive team environment or helped resolve conflicts.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about their employee wellbeing initiatives or how they support career growth. This shows that you’re not just interested in the job, but also in being part of their community and contributing to their values.