At a Glance
- Tasks: Welcome guests, manage check-ins, and enhance their stay with exceptional service.
- Company: Remote hotel offering a unique experience in a stunning location.
- Benefits: 31 days of leave, monthly tips, and exclusive discounts.
- Other info: Join a supportive team in a fast-paced environment with growth opportunities.
- Why this job: Shape unforgettable guest experiences and develop your customer service skills.
- Qualifications: Strong people skills, attention to detail, and a passion for hospitality.
The predicted salary is between 18900 - 23100 £ per year.
Please note: our hotel is in a very remote location and is not accessible by public transport.
What you’ll be doing?
Working 37.5 hours per week, 5 out of 7 days As one of our Receptionist team, you may be the first or last person that our guests interact with and so your customer service skills will be up there with the best.
From the arrival experience and throughout our guests stay, you have the ability to shape their first and last impressions, from your initial warm welcome to assisting check-in, through to ensuring they leave happy and content at check-out.
Yet the role is so much more than that, you’ll work closely with other departments to enhance guest the guest experience, answering incoming calls, allocating rooms and preparing our guests bills, your computer skills will be as good as your personal skills.
What you’ll need to be a Receptionist?
To have a genuine and warm approach, with stand out people skills; Strong attention to detail and to be IT savvy, ensuring we ‘get it right first time’ whether that be someone’s room allocation, their bill or in just being intuitive enough to notice the details as small as what type of tea they like… Good communication skills, and level of English – both written and spoken; The ability to work in a fast-paced environment with a ‘can do’ attitude Previous experience is preferred but we are more interested in your passion for great customer service and exceptional people skills What’s in it for you?
Generous Time Off : 31 days of leave, increasing to 33 with service.
Monthly Tips : Fairly shared service charge/gratuities, all paid on second paydate in the month.
Discounts
Hotel Receptionist in Devon employer: Eden Hotel Collection Limited
As a Night Porter at our hotel, you will join a vibrant team dedicated to providing exceptional guest experiences while enjoying a supportive work culture that prioritises your wellbeing and growth. With generous time off, exclusive discounts, and comprehensive health plans, we ensure our employees feel valued and empowered. Located in a dynamic area, our commitment to inclusivity and personal development makes us an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
Eden Hotel Collection Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Devon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Eden Hotel Collection Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Eden Hotel Collection Limited
Don't be shy about reaching out to Eden Hotel Collection Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist in Devon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Eden Hotel Collection Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Eden Hotel Collection Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
