Eden Hotel Collection Limited in Cheltenham is seeking a Reception Manager to oversee front of house operations, including Reception and night shifts, ensuring guest satisfaction and repeat business through a professional, guest-focused approach.
The role requires coaching the team in customer service and selling skills, maintaining high standards, and driving upsell opportunities to maximise revenue across our award-winning properties. A welcoming, collaborative leader will thrive here.
#J-18808-Ljbffr
Guest Experience Lead - Front Office & Nights in Cheltenham employer: Eden Hotel Collection Limited
As a Night Porter at our hotel, you will join a vibrant team dedicated to providing exceptional guest experiences while enjoying a supportive work culture that prioritises your wellbeing and growth. With generous time off, exclusive discounts, and comprehensive health plans, we ensure our employees feel valued and empowered. Located in a dynamic area, our commitment to inclusivity and personal development makes us an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
Eden Hotel Collection Limited Recruitment Team
