At a Glance
- Tasks: Lead and inspire a dynamic team in an award-winning luxury spa environment.
- Company: Eden Hall, a prestigious day spa known for exceptional service and wellness experiences.
- Benefits: Competitive salary, discounts on services, ongoing training, and a supportive team culture.
- Other info: Opportunities for professional growth and a vibrant workplace community.
- Why this job: Join us to create memorable guest experiences in a beautiful countryside setting.
- Qualifications: Proven experience in spa management and strong leadership skills required.
The predicted salary is between 45000 - 45000 £ per year.
Eden Hall is an award-winning luxury day spa, set within 15 acres of beautifully landscaped Nottinghamshire countryside. Known for its refined design, exceptional service, and immersive wellness experiences, Eden Hall offers guests an elegant escape where every detail is thoughtfully considered. As part of the Barons Eden collection, we are committed to excellence, craftsmanship, and creating memorable moments, delivered by passionate people in a sophisticated and inspiring environment.
At Eden Hall, we create exceptional experiences for our guests, and that starts with how we treat our people. We believe happy, supported teams deliver the best service – and we work hard to make Eden Hall a place where you can grow, thrive, and feel proud of what you do.
We are seeking an experienced and dynamic Spa & Leisure Manager to lead the operations of Eden Hall’s award-winning spa. This is an exciting opportunity to take ownership of a premium spa offering, featuring 28 treatment rooms, thermal experiences, relaxation areas, and both indoor and outdoor pools.
As Spa & Leisure Manager, you will be responsible for delivering an exceptional guest experience while driving commercial performance, leading a high-performing team, and maintaining the highest standards across all spa and leisure facilities.
Key Responsibilities- Leadership & Team Management
- Leading, inspiring, and developing a large Spa and Leisure team, including therapists and operational staff
- Recruiting, training, and retaining talent in line with business needs and budgets
- Fostering a positive, professional, and high-performing team culture
- Managing performance, conducting appraisals, and handling employee relations in collaboration with The People Team
- Operations
- Overseeing the day-to-day running of the spa, ensuring outstanding guest service at all times
- Maintaining exceptional standards of cleanliness, presentation, and safety across all areas
- Optimising treatment schedules and therapist utilisation to maximise revenue
- Working closely with Reservations, Maintenance, and Housekeeping teams to ensure seamless operations
- Acting on guest feedback to continuously improve service delivery
- Training & Development
- Designing and implementing structured training programmes for all team members
- Identifying development needs and ensure completion of all mandatory training
- Maintaining accurate training records and monitor effectiveness
- Finance & Commercial Performance
- Managing departmental budgets and deliver against financial targets
- Analysing performance data and produce monthly reports for senior management
- Driving revenue through effective scheduling, upselling, and retail performance
- Overseeing stock control, purchasing, and cost management
- Sales & Marketing
- Identifying opportunities to grow spa revenue across treatments, retail, and experiences
- Collaborating with Sales and Marketing teams on campaigns and promotions
- Staying informed on industry trends and competitor activity
- Encouraging a strong sales culture within the team
- Health & Safety
- Ensuring full compliance with all Health & Safety, Fire, COSHH, and hygiene regulations
- Conducting regular inspections and maintain a safe environment for guests and team members
- Working closely with the Group Health & Safety Officer to uphold legal standards
- Have proven experience in a senior spa or leisure management role
- Be able to demonstrate leadership and people management skills
- Be commercially aware with a track record of driving revenue and controlling costs
- Have excellent organisational and communication skills
- Be passionate about delivering exceptional guest experiences
- Have knowledge of health & safety regulations within a spa or leisure environment
- Salary: £45,000 per annum
- Start Date: 01 June 2026
- Weekly working hours: 40 hours per week
- Working 5 out of 7 days per week (including evenings, weekends and bank holidays)
- Please note that we are unable to offer visa sponsorship for this role. Applicants must have the legal right to work in the UK and not require future sponsorship
- The opportunity to lead a prestigious, award-winning spa
- A supportive and forward-thinking management team
- Ongoing training and development opportunities
- Competitive salary and benefits package
Ready to take the next step in your career? Apply now and become part of a team dedicated to delivering excellence in wellness and guest experience.
Why Join Us- Competitive Rate of Pay
- Complimentary use of the leisure and spa facilities
- Staff canteen which provides a variety of lunch options daily
- Discount on overnight stays and spa days
- 30% discount on food and drink
- Employer workplace pension contribution
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- On-line Doctor support (appointments/prescriptions)
- Refer-a-Friend scheme
- Free Parking
- Opportunities for professional development and career advancement
People say you can’t choose your family, well we choose you to be part of ours!
Spa & Leisure Manager employer: Eden Hall
Eden Hall Day Spa is an exceptional employer, offering a supportive and inspiring work environment where employees are valued and encouraged to grow. With a commitment to excellence and a focus on employee well-being, staff enjoy competitive salaries, comprehensive training programmes, and unique perks such as complimentary access to spa facilities and discounts on services. Join us in creating memorable wellness experiences in the beautiful Nottinghamshire countryside.
StudySmarter Expert Advice🤫
We think this is how you could land Spa & Leisure Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and leisure industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Eden Hall and its values. Understand their commitment to exceptional guest experiences and think of examples from your past that showcase your leadership and operational skills. Show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in managing teams and driving revenue. The more comfortable you are, the better you’ll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Eden Hall family. Let’s get you that dream job!
We think you need these skills to ace Spa & Leisure Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the spa and leisure industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional experiences for our guests.
Tailor Your CV:Make sure your CV is tailored to the Spa & Leisure Manager role. Highlight your relevant experience in leadership, team management, and commercial performance. We love seeing how your skills align with what we’re looking for!
Be Specific:In your cover letter, be specific about your achievements and how they relate to the responsibilities of the role. Use examples that demonstrate your ability to drive revenue and maintain high standards, as these are key to our success at Eden Hall.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Eden Hall
✨Know Your Spa Inside Out
Before the interview, make sure you’re familiar with Eden Hall’s offerings and unique features. Research their treatment options, facilities, and any recent awards or recognitions. This knowledge will show your genuine interest and help you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As a Spa & Leisure Manager, leadership is key. Prepare examples of how you've successfully led teams in the past, focusing on recruitment, training, and performance management. Highlight your ability to inspire and develop talent, as this aligns perfectly with what they’re looking for.
✨Demonstrate Commercial Awareness
Be ready to discuss how you’ve driven revenue and managed budgets in previous roles. Bring examples of successful marketing strategies or upselling techniques you’ve implemented. This will illustrate your understanding of the business side of spa management and your ability to contribute to their financial goals.
✨Emphasise Guest Experience
Eden Hall prides itself on exceptional guest experiences, so be prepared to share your approach to customer service. Discuss how you’ve handled guest feedback and improved service delivery in the past. Showing your passion for creating memorable moments will resonate well with the interviewers.
