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- Tasks: Ensure guest safety and enjoyment in our luxurious pool and spa areas.
- Company: Eden Hall Day Spa offers a relaxing retreat with a commitment to exceptional hospitality.
- Benefits: Enjoy free spa access, competitive pay, complimentary lunches, and discounts on stays and dining.
- Why this job: Join a passionate team in a stunning estate, with opportunities for growth and memorable experiences.
- Qualifications: Must be 18+, hold relevant lifeguard and first aid certifications, and have strong customer service skills.
- Other info: Flexible shifts available; perfect for those seeking part-time work in a vibrant environment.
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Eden Hall Day Spa provides a luxurious spa day experience, providing a retreat in our state-of-the-art facilities and most importantly, total relaxation.
Here at Eden Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their visit to the Hall and Spa.
Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals….
The Role:
We are excited to welcome a friendly and enthusiastic individual to join our Leisure Team as a Pool Attendant. In this role, you will be based in the luxurious pool and thermal spa suite at Eden Hall, where you will play a crucial part in ensuring our guests have an enjoyable and safe experience.
The ideal candidate will have a genuine passion for hospitality and a commitment to maintaining a safe and welcoming environment.
Why Join Us:
- Work in a stunning, historic estate with a commitment to excellence in hospitality.
- Competitive Rate of Pay.
- Complimentary use of the leisure and spa facilities.
- Free lunch from our staff canteen.
- Complimentary Spa Day at Hoar Cross Hall on work anniversaries.
- Employee Benefits Program.
- Free Parking.
- Discount on overnight stays and spa days.
- 30% discount on food and drink.
- Excellent Induction and training programme.
- Opportunities for professional development and career advancement.
Your responsibilities:
- Monitor the pool and thermal spa areas to ensure the safety of all guests.
- Provide excellent customer service by enhancing our guests’ experience and assisting with any inquiries or needs.
- Maintain cleanliness and organisation of the pool and spa areas.
- Enforce pool rules and regulations to ensure a safe environment.
- Provide tours of the pool and spa facilities.
- Perform daily inspections which include water testing and plant pool monitoring.
- Provide cover at the gym reception.
Personal Specification:
- Applications considered from Age 18+
- National Pool Lifeguard Qualification or Pool Responder Certificate.
- First Aid Certificate.
- Strong customer service skills with a friendly and approachable demeanour.
- Excellent communication skills and the ability to work as part of a team.
- Ability to stand for long periods and perform physical tasks such as lifting, bending, and moving equipment.
- Ability to swim proficiently.
- Experience within the hospitality industry.
- Pool plant operation knowledge.
Shift Pattern:
- Hours of work:16+ Hours per week between 6.30am and 10.30pm and will include a mixture of weekdays and weekends.
- Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business.
People say you can’t choose your family, well we choose you to be part of ours.
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Pool attendants employer: Eden Hall
Contact Detail:
Eden Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pool attendants
✨Tip Number 1
Familiarise yourself with Eden Hall Day Spa's values and mission. Understanding their commitment to hospitality and guest experience will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your passion for customer service. Think of specific examples from your past experiences where you went above and beyond for a guest or customer, as this will resonate well with the hiring team.
✨Tip Number 3
Highlight any relevant qualifications, such as your National Pool Lifeguard Qualification or First Aid Certificate, during discussions. This will demonstrate your preparedness for the role and your commitment to safety.
✨Tip Number 4
Be ready to discuss your flexibility in working hours. Since the role requires availability across various shifts, showing that you can adapt to the needs of the team will make you a more attractive candidate.
We think you need these skills to ace Pool attendants
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Pool Attendant. Highlight your relevant experience in hospitality and customer service.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any qualifications like the National Pool Lifeguard Qualification or First Aid Certificate, as well as your customer service skills.
Craft a Personal Statement: Write a personal statement that showcases your passion for hospitality and your commitment to providing excellent customer service. Mention why you want to work at Eden Hall and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Eden Hall
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your commitment to providing excellent customer service and creating memorable experiences for guests.
✨Demonstrate Safety Awareness
Since the role involves monitoring pool and spa areas, be prepared to discuss your understanding of safety protocols. Mention any relevant qualifications, such as your National Pool Lifeguard Qualification or First Aid Certificate, and how you would apply them in this role.
✨Highlight Teamwork Skills
Eden Hall values a friendly and collaborative environment. Be ready to provide examples of how you've successfully worked as part of a team in previous roles. Emphasise your communication skills and how you contribute to a positive team dynamic.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the role and the team. Ask about the training programme, opportunities for professional development, or what a typical day looks like for a Pool Attendant at Eden Hall.