At a Glance
- Tasks: Ensure guest safety and enhance their experience in our luxurious pool and spa.
- Company: Eden Hall Day Spa, a top-notch retreat for relaxation and hospitality.
- Benefits: Free meals, spa days, discounts, and a fun, supportive work environment.
- Other info: Flexible hours with part-time and full-time options available.
- Why this job: Join a passionate team and create memorable experiences for guests.
- Qualifications: Must be 18+, hold lifeguard and first aid certifications, and have great customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
Location: Eden Hall, Nottinghamshire
About Us
Eden Hall Day Spa provides a luxurious spa day experience, providing a retreat in our state-of-the-art facilities and most importantly, total relaxation. Here at Eden Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
The Role
We are excited to welcome a friendly and enthusiastic individual to join our Leisure Team as a Pool Attendant. In this role, you will be based in the luxurious pool and thermal spa suite at Eden Hall, where you will play a crucial part in ensuring our guests have an enjoyable and safe experience. The ideal candidate will have a genuine passion for hospitality and a commitment to maintaining a safe and welcoming environment.
Your responsibilities:
- Monitoring the pool and thermal spa areas to ensure the safety of all guests
- Providing excellent customer service by enhancing our guests' experience and assisting with any inquiries or needs
- Maintaining cleanliness and organisation of the pool and spa areas
- Enforcing pool rules and regulations to ensure a safe environment
- Providing tours of the pool and spa facilities
- Performing daily inspections which include water testing and plant pool monitoring
- Providing cover at the gym reception
Personal Specification
Essentials:
- Due to health and safety aspects of the job, applicants must be over the age of 18 years old
- Have a National Pool Lifeguard Qualification or Pool Responder Certificate
- Have a First Aid Certificate
- Have excellent customer service skills with a friendly and approachable demeanour
- Have excellent communication skills and the ability to work as part of a team
- Have the ability to swim proficiently
Desirables:
- Have previous experience within the hospitality industry
- Have pool plant operation knowledge
Shift Pattern
Part-time and Full-time opportunities available - working a minimum of 2 days per week (16 hours). Hours of work: Between hrs or hrs and will include working evenings, weekends and bank holidays. Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business.
Why Join Us
- Work in a stunning environment with a commitment to excellence in hospitality
- Complimentary Spa Day on work anniversaries at any of our company spas
- Free meal provided daily through our staff canteen
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Program
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our venues
- Pension scheme
- Free Parking
- Refer-a-Friend scheme
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- On-line Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment with loads of development opportunities
People say you can't choose your family, well we choose you to be part of ours.
Pool Attendant - Nottinghamshire employer: Eden Hall
Eden Hall Day Spa is an exceptional employer, offering a vibrant and supportive work culture where passion for hospitality thrives. Employees enjoy a range of benefits including complimentary spa days, free meals, and discounts across our venues, all while working in a stunning environment that prioritises personal growth and development. Join us to be part of a family that values your contributions and fosters a fun, inclusive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Pool Attendant - Nottinghamshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out Eden Hall's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about enhancing guest experiences, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your passion for hospitality! When you’re talking to the team, let your enthusiasm shine through. Share why you love working in this field and how you can contribute to making guests feel at home.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a nice touch that shows you appreciate the opportunity and are keen to join their amazing team at Eden Hall.
We think you need these skills to ace Pool Attendant - Nottinghamshire
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about creating memorable experiences for our guests.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Pool Attendant. Mention any relevant qualifications, like your National Pool Lifeguard Qualification, to catch our eye!
Be Personable:Remember, we’re looking for someone friendly and approachable. Use a warm tone in your writing to reflect your personality and show us that you’d fit right in with our team at Eden Hall.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Eden Hall
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of a Pool Attendant. Familiarise yourself with the responsibilities like monitoring pool safety and providing excellent customer service. This will show your genuine interest in the position and help you answer questions confidently.
✨Show Your Passion for Hospitality
Eden Hall is all about creating memorable experiences for guests. Be ready to share examples of how you've gone above and beyond in previous roles to enhance customer satisfaction. This will demonstrate your commitment to hospitality and align with their values.
✨Dress the Part
Even though it’s a casual environment, first impressions matter! Dress smartly and appropriately for the interview. It shows that you respect the opportunity and are serious about joining their team. Plus, it sets a positive tone for the conversation.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training programme or how they support staff development. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your career goals.
