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- Tasks: Perform luxurious spa treatments and provide top-notch customer care.
- Company: Award-winning spa in Nottinghamshire focused on relaxation and personal growth.
- Benefits: Competitive pay, free spa days, discounts, and professional development opportunities.
- Why this job: Join a passionate team and create personalised experiences for clients.
- Qualifications: L3 Qualification in Beauty/Spa Therapy and excellent customer service skills.
- Other info: Flexible hours with a welcoming team environment and career advancement potential.
The predicted salary is between 27400 - 27400 £ per year.
Eden Hall Day Spa is an award-winning luxurious day spa located in the heart of Nottinghamshire, offering luxury treatments featuring top product houses and state-of-the-art facilities providing the perfect retreat and total relaxation. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
The Role:
- To ensure clients receive excellent quality of treatments and provide customer care to the highest standard, giving advice when required.
Key responsibilities:
- Performing a variety of spa treatments including massages, facials, body treatments, and more.
- Ensuring clients receive excellent quality treatments and provide customer care to the highest standard.
- Carrying out all treatments to the highest standard.
- Always be polite and courteous to guests.
- Assessing clients' needs and recommending appropriate treatments.
- Achieving sales and treatment targets.
- Ensuring therapy rooms are comfortable, clean, and tidy.
- Abiding by all Health & Safety Guidelines.
- Providing clients with personalised experiences, including post-treatment advice and product recommendations.
- Staying updated with the latest spa industry trends and techniques.
- Working collaboratively with other team members to create a positive and welcoming environment.
Person Specification:
Essentials:
- Hold a L3 Qualification in Beauty/Spa Therapy.
- Have excellent customer service and communication skills.
- Have the ability to work flexible hours, including weekends and holidays.
- Have excellent attention to detail and ability to maintain a hygienic and organised workspace.
Desirables:
- Be proficient in a variety of spa treatments and techniques.
- Have previous experience working in a similar role and establishment.
Further Information:
- 2 days a week, 15.5 hours per week with shifts varying between 9.45am - 8pm.
- Salary: £13.21 per hour.
- Weekends – Fridays, Saturdays, Sundays.
Why Join Us:
- Competitive Rate of Pay.
- Commission/incentives on retail sales.
- Complimentary use of the leisure and spa facilities.
- Free lunch from our staff canteen.
- Complimentary Spa Day on work anniversaries.
- Employee Benefits Program.
- Company pension contribution.
- Free Parking.
- Refer-a-Friend scheme.
- Discount on overnight stays at Hoar Cross Hall and spa days.
- 30% discount on food and drink.
- Excellent Induction and training programme.
- Opportunities for professional development and career advancement.
People say you can’t choose your family, well we choose you to be part of ours!
Spa Therapist in Nottingham employer: Eden Hall
Contact Detail:
Eden Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist in Nottingham
✨Tip Number 1
Get to know the spa inside out! Familiarise yourself with their treatments, products, and overall vibe. When you walk in for your interview, show that you’re not just passionate about spa therapy but also genuinely excited about what Eden Hall offers.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch care, think of examples from your past experiences where you went above and beyond for a client. We want to see that you can create those personalised experiences they’re after.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or even pop into the spa if you can. Building relationships can give you insider info and make you stand out when it comes to the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Eden Hall!
We think you need these skills to ace Spa Therapist in Nottingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for spa therapy shine through! We love to see candidates who are genuinely excited about providing top-notch treatments and creating a relaxing experience for clients.
Tailor Your CV: Make sure to customise your CV to highlight your relevant skills and experiences. Focus on your qualifications in beauty or spa therapy and any previous roles that showcase your customer service skills. We want to see how you fit into our team!
Be Personable: In your cover letter, don’t be afraid to show a bit of your personality! We’re looking for someone who can connect with clients and create a welcoming atmosphere. A friendly tone can go a long way in making your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Eden Hall!
How to prepare for a job interview at Eden Hall
✨Know Your Treatments
Make sure you’re well-versed in the various spa treatments you’ll be performing. Brush up on your knowledge of massages, facials, and body treatments. Being able to discuss these confidently will show your passion and expertise.
✨Showcase Your Customer Service Skills
Eden Hall values excellent customer care, so prepare examples of how you've provided top-notch service in the past. Think about times when you went above and beyond for a client and be ready to share those stories.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest trends and techniques in the spa industry. Mentioning current practices or popular treatments during your interview can demonstrate your commitment to professional growth and staying relevant.
✨Emphasise Teamwork
Since collaboration is key at Eden Hall, think of examples where you’ve worked well in a team. Highlight how you contribute to a positive environment and support your colleagues, as this aligns with their values.