At a Glance
- Tasks: Lead a luxury spa team and ensure exceptional guest experiences.
- Company: Join Eden Hall, one of the UK's top luxury day spas.
- Benefits: Competitive salary, career development, and great employee discounts.
- Other info: Flexible hours with opportunities for growth and leadership.
- Why this job: Be part of an award-winning team in a vibrant spa environment.
- Qualifications: Experience in leisure management and pool operations is essential.
The predicted salary is between 36000 - 36000 £ per year.
Location: Eden Hall Day Spa
Salary: £36,000 per annum
Join Our Award-Winning Team
We're looking for an experienced Assistant Spa & Leisure Manager to help lead one of the UK's leading luxury day spas. This role is ideal for a confident leader with experience in Spa & Leisure operations. Leisure management experience is essential, along with Pool Plant Operations experience including a recognised Pool Plant qualification.
The Role
- Working with the Spa & Leisure Manager, you'll support the day-to-day operation of:
- 28 treatment rooms
- Spa Reception
- Indoor & outdoor pools
- Thermal experiences
- Relaxation lounges
- Leisure facilities & classes
- Pool plant operations
You'll lead your team, deliver exceptional guest experiences and help ensure smooth daily operations.
Key Responsibilities
- Leadership
- Leading, motivating, recruiting, training and developing the Spa & Leisure team
- Managing performance and support Duty Manager shifts
- Operations
- Overseeing daily Spa & Leisure operations, ensuring exceptional guest service and high standards of presentation, cleanliness and safety
- Coordinating treatment schedule and leisure class timetables
- Collaborating with Reception, Housekeeping and Maintenance teams
- Leisure & Pool Management
- Supporting daily pool operations, monitoring pool plant and water quality, and ensuring compliance with Health & Safety and pool regulations
- Working with Estate & Maintenance teams to deliver preventative maintenance
- Commercial & Compliance
- Supporting budgets, payroll and stock control
- Driving treatment and retail sales
- Ensuring compliance with Health & Safety, COSHH, Fire Safety and PSOP
What We're Looking For
- Essential
- Have previous management or supervisory experience within a spa and leisure environment
- Have proven leisure operations experience
- Have experience managing swimming pool facilities and operations
- Have Pool Plant Operations qualification or equivalent practical experience
- Have excellent leadership, organisation and communication skills
- Have experience managing rotas, staffing and performance
- Have a genuine passion for delivering exceptional guest experiences
- Desirable
- Previous experience within the spa industry
- Experience working as a Duty Manager
- A valid First Aid qualification
- IOSH or an equivalent Health & Safety qualification
Salary & Hours
- Salary: £36,000 per annum
- 40 hours per week
- 5 days out of 7
- Flexibility to work weekends and public holidays as required
Why Join Eden Hall?
- One of the UK's leading luxury day spas
- Award-winning team
- Excellent career development
- Supportive leadership
- Great employee benefits and discounts
If you're passionate about Spa & Leisure operations and have the experience to lead teams and manage leisure facilities, we'd love to hear from you.
Assistant Spa & Leisure Manager employer: Eden Hall
Eden Hall is an excellent employer, offering a supportive work culture where every team member is valued and encouraged to grow. Located in the beautiful Nottinghamshire countryside, employees enjoy flexible working hours and opportunities for career progression, making it a rewarding place to work for those seeking meaningful employment in the hospitality sector.