At a Glance
- Tasks: Lead a luxury spa team and ensure exceptional guest experiences.
- Company: Join Eden Hall, one of the UK's top luxury day spas.
- Benefits: Competitive salary, career development, and great employee discounts.
- Other info: Flexible hours with opportunities for growth and leadership.
- Why this job: Be part of an award-winning team in a vibrant spa environment.
- Qualifications: Experience in leisure management and pool operations is essential.
The predicted salary is between 36000 - 36000 £ per year.
Location: Eden Hall Day Spa
Salary: £36,000 per annum
Join Our Award-Winning Team
We're looking for an experienced Assistant Spa & Leisure Manager to help lead one of the UK's leading luxury day spas. This role is ideal for a confident leader with experience in Spa & Leisure operations. Leisure management experience is essential, along with Pool Plant Operations experience including a recognised Pool Plant qualification.
The Role
- Working with the Spa & Leisure Manager, you'll support the day-to-day operation of:
- 28 treatment rooms
- Spa Reception
- Indoor & outdoor pools
- Thermal experiences
- Relaxation lounges
- Leisure facilities & classes
- Pool plant operations
You'll lead your team, deliver exceptional guest experiences and help ensure smooth daily operations.
Key Responsibilities
- Leadership
- Leading, motivating, recruiting, training and developing the Spa & Leisure team
- Managing performance and support Duty Manager shifts
- Operations
- Overseeing daily Spa & Leisure operations, ensuring exceptional guest service and high standards of presentation, cleanliness and safety
- Coordinating treatment schedule and leisure class timetables
- Collaborating with Reception, Housekeeping and Maintenance teams
- Leisure & Pool Management
- Supporting daily pool operations, monitoring pool plant and water quality, and ensuring compliance with Health & Safety and pool regulations
- Working with Estate & Maintenance teams to deliver preventative maintenance
- Commercial & Compliance
- Supporting budgets, payroll and stock control
- Driving treatment and retail sales
- Ensuring compliance with Health & Safety, COSHH, Fire Safety and PSOP
What We're Looking For
- Essential
- Have previous management or supervisory experience within a spa and leisure environment
- Have proven leisure operations experience
- Have experience managing swimming pool facilities and operations
- Have Pool Plant Operations qualification or equivalent practical experience
- Have excellent leadership, organisation and communication skills
- Have experience managing rotas, staffing and performance
- Have a genuine passion for delivering exceptional guest experiences
- Desirable
- Previous experience within the spa industry
- Experience working as a Duty Manager
- A valid First Aid qualification
- IOSH or an equivalent Health & Safety qualification
Salary & Hours
- Salary: £36,000 per annum
- 40 hours per week
- 5 days out of 7
- Flexibility to work weekends and public holidays as required
Why Join Eden Hall?
- One of the UK's leading luxury day spas
- Award-winning team
- Excellent career development
- Supportive leadership
- Great employee benefits and discounts
If you're passionate about Spa & Leisure operations and have the experience to lead teams and manage leisure facilities, we'd love to hear from you.
Assistant Spa & Leisure Manager employer: Eden Hall
Eden Hall is an excellent employer, offering a supportive work culture where every team member is valued and encouraged to grow. Located in the beautiful Nottinghamshire countryside, employees enjoy flexible working hours and opportunities for career progression, making it a rewarding place to work for those seeking meaningful employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Spa & Leisure Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Eden Hall. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Eden Hall
Don't be shy about reaching out to Eden Hall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Spa & Leisure Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Eden Hall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Eden Hall
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
