Registered Manager - Residential in Wolverhampton

Registered Manager - Residential

Job Introduction:

We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.

Reporting into the Area Manager for Community Services, the Registered Manager is part of the Emergency Response Team (ERT) for a six-apartment residential care home, you will be responsible for the day-to-day delivery of a high-quality service, ensuring that statutory, contractual and organisational requirements and standards are met. Two apartments will provide respite support, while four apartments will be specially commissioned by the local Integrated Care Board (ICB) to provide emergency support for individuals experiencing a period of crisis. You will provide the professional and technical leadership required to meet the expectations of commissioners, maintain effective communication with the ICB and other partners, and ensure the service responds safely and effectively to changing needs. You will lead coordinated working across the large multi-disciplinary teams involved in each individual’s support, while maintaining CQC registration requirements and ensuring full compliance with all relevant regulatory and contractual standards.

But at Eden Futures, we’re more than a supported living provider - we’re a true people’s organisation. In 2025, we were honoured with Investors in People Platinum status, and that achievement reflects our deep commitment to culture, collaboration, and giving our staff a real career in care. Hear from our staff and Expert Partners about why they love working for Eden Futures: https://edenfutures.org/our-people/

When you join us, you’ll discover genuine opportunities to grow. Whether through e-learning, face-to-face training, or your own tailored development plan, we support you every step. We’re proud to offer pathways like the Care Certificate and apprenticeships - real chances to make a difference in people’s lives. See more about learning and development here: https://edenfutures.org/learning-development/

Benefits Include:

• Basic salary of £34,600 - £37,100
• 25 days holiday + take your birthday as paid leave
• x2 Death in Service
• Eligible for Westfield Health
• Eligible for Group Income Protection
• Earn a £500 bonus through our refer a friend scheme (unlimited)
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Eden Futures are unable to offer sponsorship for this position

Main Responsibilities:

• Managing Service Delivery & Quality: To ensure the day to day service provision fully complies with the Eden philosophy, values, policies and procedures whilst also fully complying with local and national legislation, regulations and research.
• Service Development: Continually seek out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture.
• People Management & Leadership: Provide clear and structured day to day management and support to the local team in order to ensure the highest quality of service is delivered.
• Collaborative Working: Lead the team in promoting an environment of collaborative working with other departments and agencies, both across the Company and within the wider Multi-Disciplinary Team.
• Professional Development: Aspire to continually develop as a professional, ensuring skills are updated, keeping abreast of new ideas and sector changes and lead the Company within your area of expertise.

The Ideal Candidate:

• Ideally you will have previous experience in a Supported Living or Residential service
• The successful individual will be required to be registered with the CQC
• Familiar with CQC standards
• Experience of working with adults with Learning Disabilities or Mental Health conditions is preferableAbility to work effectively in a fast paced, demanding role
• A strong leader who can lead by example

About The Company:

Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives.

Our purpose is our people, our culture is Platinum!

Eden Futures has been awarded Platinum accreditation by Investors in People – the highest level of recognition an organisation can achieve. To become a Platinum organisation, Investors in People look for more than just performance – they look for purpose, trust, continuous improvement, and a genuine commitment to wellbeing. They look for companies where:

• Leadership is people-centric and values-driven
• Learning and development are embedded in everyday work
• Engagement is measured, acted on, and constantly improved
• Values are not just written – they’re lived
• Innovation, inclusion, and giving back are part of the culture

At Eden Futures, we often say we’re a true people’s organisation, and this award shows that we truly live up to it. Our people are the heart of our company. This accreditation reflects how we lead, how we support one another, and how we’ve built a culture where every voice matters.

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We are an inclusive employer and make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

At Eden Futures we support vulnerable adults and therefore roles that require contact with our service users are exempt from the Rehabilitation of Offenders Act 1974.

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. It’s a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with vulnerable adults.