Operations Support Manager - Complesso
We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs. Every role within Eden Futures is rooted in safeguarding and a commitment to the people we support. At the heart of this role is the responsibility to ensure service users are safe, respected, and protected from harm, while being supported to live meaningful, fulfilled lives in line with their wishes and choices. Safeguarding is our proactive, everyday practice. You will be expected to remain vigilant, professionally curious, and responsive, always acting in the best interests of the individuals we support. Alongside this, you will live our company values, recognising that how we work is just as important as what we do.
The Operations Support Manager for Complesso, part of the Eden Futures Group, will provide support to the Area Manager and local teams across the Dudley, Stourbridge, and Wolverhampton region. The role is based at our Wolverhampton office and requires regular travel within the region.
We are seeking a highly organised and IT-proficient individual who can support a range of operational activities, including managing and scheduling high-volume staff rotas, coordinating community-based activities, liaising with service users, monitoring quality standards, and co-managing referrals. This role is ideally suited to candidates with experience in the UK social care sector and a sound understanding of CQC regulations and standards. Previous knowledge and experience of working within a CQC-regulated environment would be highly advantageous.
Applicants need to have a full UK Driving licence and use of their own vehicle, as this role will involve regular travel.
- Managing and scheduling high-volume staff rotas.
- Coordinating community-based activities.
- Liaising with service users.
- Monitoring quality standards.
- Co-managing referrals.
The basic salary for this role is £28,392.
- 25 days annual leave plus Bank holidays.
- Take your birthday off work.
- Refer a friend to a Support Worker role and receive a £500 bonus (unlimited referrals!).
- And more!
You can find out more about us here: https://edenfutures.org/life-at-eden/
In 2025, we were honoured with Investors in People Platinum status, and that achievement reflects our deep commitment to culture, collaboration, and giving our staff a real career in care.
We are proud to offer apprenticeships and Continuous Professional Development opportunities too. See more about learning and development here: https://edenfutures.org/learning-development/
We love celebrating our teams! From annual Care Awards to monthly staff recognition, and long-service milestones, we ensure you feel valued.
Please note: Eden Futures are unable to offer sponsorship for this position.
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Operations Support Manager - Community Services in Wolverhampton employer: Eden Futures
Eden Futures is an exceptional employer dedicated to fostering a supportive and inclusive work environment for our Female Support Workers. With a strong emphasis on employee growth through tailored development plans, e-learning, and training opportunities, we empower our staff to thrive in their careers while making a meaningful impact in the lives of those we support. Our commitment to celebrating achievements and maintaining a collaborative culture ensures that every team member feels valued and appreciated.
