Service Manager

Service Manager

Goole Full-Time 29508 £ / year No home office possible
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At a Glance

  • Tasks: Lead a team to provide top-notch support for individuals with disabilities.
  • Company: Join Eden Futures, a leader in delivering exceptional care and support services.
  • Benefits: Enjoy 25 days holiday, your birthday off, and continuous learning opportunities.
  • Why this job: Make a real impact in people's lives while growing your career in a supportive environment.
  • Qualifications: Must have Level 2 in Health and Social Care; experience with disabilities is a plus.
  • Other info: Eligible for bonuses and discounts, plus a chance to develop through leadership programs.

We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.​ We are looking to recruit a Service Manager within our Supported Living Services based in Goole.  As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered. Successful candidates will be required to have an Enhanced DBS check prior to commencing employment. Benefits Include: Take your Birthday off plus 25 days holiday Free DBS Check Continuous Learning & Development opportunities – including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme Health Cash Back and Pension Scheme Eligible for £500 bonus through our refer a friend scheme (unlimited referrals) Enhanced pay for maternity or paternity leave Blue Light Discount Scheme Eligibility for COSTCO membershipMain Responsibilities Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs Work in conjunction with the training team to ensure all staff receive the correct training  In conjunction with the management team, recruit and select new staff taking an active part in the interview process Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations Attend interviews for potential new packages of care and support as required with the senior management team Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users Implement induction/assessment programmes for all new service users, in conjunction with the wider management team Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.) Always promote a professional image of the service and the Company. Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support Ensure effective partnership working with external training and provider / agencies (i.e. NAS, SaLT and psychology services)The Ideal Candidate Strong supervisory skills with the ability to support and develop a team Be qualified to a minimum standard of Level 2 in Health and Social Care Ideally you will have previous experience in a Supported Living or Residential service Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable Be willing to undertake further training or development (Health and Social Care Level 3 or 4  and Diploma in Management Level 5 if applicable) Ability to work effectively in a fast paced, demanding role

Service Manager employer: Eden Futures

At Eden Futures, we pride ourselves on being an exceptional employer dedicated to delivering high-quality support to individuals with diverse needs. Located in Goole, our work culture emphasizes continuous learning and development, offering bespoke training and leadership programs that empower our employees to grow within their roles. With generous benefits such as taking your birthday off, a health cash back scheme, and opportunities for bonuses through our refer-a-friend program, we ensure that our team feels valued and supported while making a meaningful impact in the lives of those we serve.
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Contact Detail:

Eden Futures Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Familiarize yourself with the specific needs and challenges faced by individuals with learning disabilities or mental health conditions. This knowledge will not only help you in interviews but also demonstrate your commitment to providing high-quality support.

✨Tip Number 2

Network with professionals in the health and social care sector, especially those who have experience in supported living services. Engaging with others in the field can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Highlight any previous supervisory or leadership experience you have, particularly in health and social care settings. Being able to showcase your ability to lead a team effectively will make you a strong candidate for the Service Manager role.

✨Tip Number 4

Research Eden Futures and their values thoroughly. Understanding their philosophy and approach to care will allow you to align your answers during the interview with what they are looking for in a Service Manager.

We think you need these skills to ace Service Manager

Leadership Skills
Team Development
Safeguarding Awareness
Recruitment and Selection
Training and Development
Person-Centred Approach
Risk Assessment
Communication Skills
Stakeholder Engagement
Knowledge of Health and Social Care Policies
Experience with Learning Disabilities
Experience with Mental Health Conditions
Problem-Solving Skills
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Service Manager position at Eden Futures. Make sure you understand the responsibilities and qualifications required, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in supported living or residential services, particularly with adults with learning disabilities or mental health conditions. Use specific examples to demonstrate your supervisory skills and ability to develop a team.

Showcase Your Qualifications: Clearly state your qualifications, especially if you have Level 2 in Health and Social Care or higher. If you are willing to undertake further training, mention this as well, as it shows your commitment to professional development.

Personalize Your Cover Letter: Write a personalized cover letter that reflects your understanding of Eden Futures' values and philosophy. Explain why you are passionate about supporting individuals with disabilities and how you can contribute to the team's success.

How to prepare for a job interview at Eden Futures

✨Show Your Leadership Skills

As a Service Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your approach to supporting and developing team members.

✨Understand the Company Values

Familiarize yourself with Eden Futures' philosophy and values. Be ready to discuss how you can align your management style with their commitment to providing exceptional support to individuals with disabilities.

✨Highlight Relevant Experience

Make sure to emphasize your experience working with adults with learning disabilities or mental health conditions. Share specific instances where you've made a positive impact in similar roles.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle safeguarding concerns. Think through potential situations you might face and how you would address them effectively.

Service Manager
Eden Futures
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  • Service Manager

    Goole
    Full-Time
    29508 £ / year

    Application deadline: 2027-01-28

  • E

    Eden Futures

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